G2

Savannah H.

Lifecycle & Retention Marketing

Small-Business (50 or fewer emp.)

6/8/2026

"Best-in-Market for Resolving Unknown Website Visitors and Boosting Email Subscribers"

5/5

What do you like best about Opensend?

I've brought Opensend into two different companies I've worked with and tested them against two of their competitors throughout that time, and they always net out to be the best option on the market for resolving unknown website identities and extending the cookies for abandon flows on known identities. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

All platforms seem to struggle with this, but I wish there was stricter attribution metrics on the Opensend dashboard. When reporting on revenue generated from Opensend, the numbers are definitely elevated. But regardless, the Opensend Connect and Reconnect tools bring us more subscribers and revenue than we would have made without them without a doubt. Review collected by and hosted on G2.com.

What problems is Opensend solving and how is that benefiting you?

Increasing our email subscriber list to gain access to communicating to more site visitors than are initially subscribing to our emails. Capturing more email subscribers in our abandon flows than Shopify or Klaviyo can capture with their cookie expiration timelines. More revenue generated from new customers stuck in the consideration phase. Review collected by and hosted on G2.com.