G2

Jenay A.

Small-Business (50 or fewer emp.)

2/3/2021

"Great for Managing Small Business"

4/5

What do you like best about Ooma Office?

Ooma makes it easy for me to manage calls coming into my business. The system allows for me to have an automatic answering service that routes calls appropriately and reduces the need for me to answer inappropriate or unnecessary callers. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

I would like Ooma to offer an a-la-carte option for small businesses like mine that don't have multiple phones or staff. Due to my location, I can't use Ooma's internet, and it has become quite costly to have Ooma's telephone and an alternate telephone provider. If Ooma offered a lower rate for me to use just the two lines and no other phones for around $30 a month, it would be much more manageable. Review collected by and hosted on G2.com.

Recommendations to others considering Ooma Office:

Ooma is a great solution for those seeking an easy to set up VoIP system that requires little maintenance, but has many options. I do not use all of the available services, but know that I could if I needed them in the future. Take the time to look through everything and review the system services when setting things up. Review collected by and hosted on G2.com.

What problems is Ooma Office solving and how is that benefiting you?

It reduced the number of robo calls and spam that I receive. It also directs calls to the right place so I am not receiving them on my personal phone. I was able to create a personalized voicemail with the answering service that aligns with my business and sounds professional. Review collected by and hosted on G2.com.