![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

10/14/2025

"Powerful, Customizable GRC Platform with a Learning Curve"

5/5

What do you like best about Onspring?

Onspring is a flexible, powerful GRC platform that allows deep customization without coding. The ability to automate workflows, track risks, and centralize evidence saves significant time. Dashboards and reporting features make it easy to visualize compliance health across the organization. Customer support is responsive and knowledgeable, and the system integrates smoothly with tools like ServiceNow and Slack for intake processes. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The platform’s flexibility can create a steep learning curve at first. Some modules require additional configuration to fully align with specific frameworks like HIPAA or SOC 2. Reporting customization takes time to master, and interface updates occasionally require retraining for end users. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Onspring has helped us centralize and automate our entire risk management process. Before using it, risk tracking and issue remediation were scattered across spreadsheets and emails, making it difficult to maintain accountability or visibility. Now, our risks, controls, and findings are all managed in one place with clear workflows, automated reminders, and escalation paths. It’s improved collaboration across teams, accelerated audit readiness, and given leadership real-time insight into our compliance and risk posture. Review collected by and hosted on G2.com.

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Response from Michelle Randall of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-11808922/official_response/edit)

Thank you for your kind review. We love hearing that we've helped your organization streamline and automate the entire risk management process. If you have ideas on how we can better serve you, please submit a feature request via our Community. Thank you again!

Validated ReviewerSource: Organic

See what 78 reviewers think of Onspring

4.7 out of 5 · Verified reviews from real users

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