G2

Eric J.

Principal

Financial Services

Small-Business (50 or fewer emp.)

3/28/2019

"#1 Payroll System On The Market"

5/5

What do you like best about OnPay?

Ease of use, price point and assistance from customer support. From the beginning the whole team has been extremely helpful. From giving free months to showing me their office + free tshirts, etc. You would think Onpay is charging a premium and not a couple dollars a month per user.

When I went to their office, the founder of the company was more than happy to take time out of his day to speak with me. I can't say that for the other payroll companies out there. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

A few bugs but any time I noticed something the team fixed it immediately. No issues now.

They don't issue checks to employees so if one of them doesn't have a bank account you have to write one manually for them. This could be an issue for some companies. We initially had one employee that had fraud on their account and temporarily didn't have a bank account but he does now. Everyone is on direct deposit. Review collected by and hosted on G2.com.

What problems is OnPay solving and how is that benefiting you?

Payroll was required for us however, for a startup, budget is limited. It has allowed us to spend more in revenue producing items instead of operations, which in turn increases our ROI. They also offer assistance with tax reporting including tax credit assistance.

I was skeptical at first but they've proven to be a valuable asset to our organization. Also they have a benefits team that has been extremely easy to work with. Review collected by and hosted on G2.com.