
Their alerting is some of the most powerful I have seen, and the status pages are clean and simple to use. I have OON monitoring all of my infrastructure and have automated outage alerts configured so that both my users and I are in the loop and I can resolve issues rapidly. OON is constantly asking "how can it improve" which speaks volumes to how much they care about the user's experience and how much they care about said users. Review collected by and hosted on G2.com.
Occasionally I will find a feature that is missing from the product. However, said features are usually available to beta within a couple of weeks. OON's fast development cycle lets them iterate quickly on newly requested features. Review collected by and hosted on G2.com.