onHand Reviews & Product Details

Principles are fantastic, will connected. Lots of things in one place, really hope it will be good. Review collected by and hosted on G2.com.

The customer service is very poor, in particular the CRO is one of the least customer focused people I have ever encountered / no empathy to any challenges / issues / no acknowledgement that the service provided is falling short in some areas. There is zero interest in the issues experienced / keeping us updated on progress solving those issues or providing additional support to resolve the issues through demo's / teams calls etc.

In the sales process we explained we wanted to use the app to bring together our office and field sales teams, the action and photo sharing feature was in theory perfect for this. Unfortunately, only admins can see the pictures and actions of others. This was not explained in the sales process and felt mis sold.

We have experienced / are experiencing a range of difficulties through the sales process and onboarding, but we are not heard by the team.

When the app doesn't work, we have been advised to use the mobile site, but the mobile site doesn't have the same functionality as the app.

As a business we believed we were buying a premium product, with premium support, as yet that has not been the case. I very much hope this improves as its theory on hand could be excellent. Review collected by and hosted on G2.com.

What I like the most is that you can do the socal interactions in your local community. you don't have to traffel far or perform strange actions, but you can do what fit's you the best. But I'm a very new user so maybe I haven't seen everything Review collected by and hosted on G2.com.

I was expecting also to see some ideas about reducing energy or the use of green energy. so also what about traveling by bike,electric car, public transport. Ans also about buying your food local and sustainable like buying seasonal vegetables that are locally grown. Review collected by and hosted on G2.com.

I like the UI of the app it's easy to use and colourful I'm quite a visual person so that helps with my engagement. I also like the variety of options some you can do from home and you wouldn't even think to do so its great at giving ideas I like the leaderboard option as well Review collected by and hosted on G2.com.

There are a lot of areas to look through for actions so it can be a bit overwhelming especially if your new to doing things for charity Review collected by and hosted on G2.com.

I love the gamifying of onHand - it is so easy to accumulate points and really see the actions that you are taking to make a difference Review collected by and hosted on G2.com.

It is another app to open and log things in, but the team are so helpful if you need them Review collected by and hosted on G2.com.

There is so much opportunity to offer support in a vast variety of charities and communities. I also love that it offers suggestions for making big changes by adjusting small easy things in your daily life. Review collected by and hosted on G2.com.

I would love to have seen something about working parents in the 'Inclusivity Now' section - whether that be support options, videos about anti stereotyping Parents/carers who 'prioritise' careers over their families or 'mum guilt' etc. Review collected by and hosted on G2.com.

I have been encouraged to be more active and try different things.

Before trying the app, I would never have considered drinking oat milk or buying a stranger a coffee in my local coffee shop (mostly because I don't frequent coffee shops: I don't have anything against strangers!)

Utilising a league system adds a sense of competition amongs colleagues. Reporting the number of trees planted on behalf of the company and the individual adds a sense of accomplishment.

Daily tasks encourage me to keep coming back to the app and checking off what I have done that day.

The app is easy to use and I consider the actions are grouped intuitively. Review collected by and hosted on G2.com.

Having a counter for remaining time is great but a "pledge reset" option would be nice. I have had some pledges I want to continue doing, but have realised I cannot achieve the pledge before the timer expires by tracking only once per day. I do not want to cancel the pledge, only to have to go looking for it to re-pledge, so I just let the timer expire at the end of the period. I think it would be less frustrating just to be able to reset my attempts to 0 and reset the timer when I realise I can no longer achieve the pledge. Review collected by and hosted on G2.com.

We are OnHands first client/ user in New Zealand, and are vry pleased to be onboard. Volunteering with community projects and enviornmental activities. It's great to have local, hands on volunteer opportunities available - the environmental and social aspect is a key part of our business and helps with the company culture we are trying to develop. Review collected by and hosted on G2.com.

It would be nice if there was an infographic to view your companies trees (similar to Ecosia). Review collected by and hosted on G2.com.

It's a great app that allows you to expand the ways you think about doing good in the world. It's got a variety of tasks one can get involved in, and allows you to implement small adjustments to help yourself, your community and the planet. It's convenient and allows you to do good with so much ease, especially when it comes to locating volunteer opportunities near you. The app is simple to use and the reminders are great for motivation. The OnHand team are easy to contact to help support you when you need. I use it daily and feel like it's boosted my life. Review collected by and hosted on G2.com.

There are some kinks to the app that could be worked out. For example, the actions refresh on the day of completion, giving you a small time frame to complete the task. For example 5 out of 7 days to complete 10K steps. Once completed, it refreshes then you have 6 days to complete the mission.

Another pain point we've found using the app is that with the remote calls, based on the system, if you call someone and talk to them but they don't require the companionship call anymore, you have to cancel the missio. Which is frustrating as you aren't rewarded for having tried. Review collected by and hosted on G2.com.

onHand has been a huge success at our agency since joining just over a month ago. Onboarding and integration was simple and very efficient, with incredibly helpful support from Ollie, Sophie and Grace on our journey so far. Our team have really engaged with the platform (which is very easy to navigate) and we are seeing people trying out more missions/actions as time goes on, with frequent points being added and an increase in the number of trees in our forest! Review collected by and hosted on G2.com.

So far, I haven't seen anything to dislike about onHand! Review collected by and hosted on G2.com.

The best about ONHand is that it is very user friendly. It has a nice list of items to choose from. Review collected by and hosted on G2.com.

I wish adding volunteer programs I work with were easier. Example I work with the PTA at the school. But I am one of the main people. Therefore needed all of the information is not needed when I told myself accountable to do the time. Review collected by and hosted on G2.com.