---
title: onHand Reviews
meta_title: 'onHand Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 172 reviews by the users' company size, role or industry
  to find out how onHand works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 172
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# onHand Reviews
**Vendor:** onHand  
**Category:** [Corporate Social Responsibility (CSR) Software](https://www.g2.com/categories/corporate-social-responsibility-csr)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 172
## About onHand
OnHand is the world’s first on-demand solution for empowering employees to do environmental and social good. The B Corp Certified impact platform engages teams with local community-based missions, remote opportunities, and a wide range of sustainability pledges with tracked CO2e reporting. The all-in-one tool even plants trees to reward users for doing good, so you can see your company forest growing as your people pick up OnHand missions. Impact is tracked at both an individual and company level with bespoke data dashboards, where organisations can see CO2e, plastic waste and water reductions, total volunteering hours, total trees planted, and lots more delightful data. OnHand secured investment from Steven Bartlett, Deborah Meaden, Peter Jones and Touker Suleyman on BBC’s Dragons’ Den in 2023, was named G2’s 2024 Global Leader for CSR Software, and placed #13 in the Startups 100 most innovative companies 2024 (previous alumni include Deliveroo, Monzo, and HelloFresh).



## onHand Pros & Cons
**What users like:**

- Users praise the **ease of use** of onHand, allowing for simple mission selection and completion for personal goals. (19 reviews)
- Users value how onHand encourages **personal improvement** by promoting awareness and fostering positive changes in daily actions. (11 reviews)
- Users appreciate the **gamification** of onHand, making it easy to engage and positively impact their community. (9 reviews)
- Users love the **user-friendly interface** of onHand, making it easy to participate and promote positive change. (7 reviews)
- Users value the **community involvement tools** of onHand, enabling enhanced support and engagement for local initiatives. (6 reviews)
- Users love the **ease of selecting and completing missions** , making it simple and quick to volunteer and engage. (6 reviews)
- Users love the **variety of volunteering options** available on onHand, connecting with personal causes and community needs. (6 reviews)
- Opportunities Expansion (5 reviews)
- Users love the **wide variety of options** on onHand, finding them useful and encouraging for daily contributions. (5 reviews)
- Users enjoy the **motivating tasks** on onHand, fostering competition and encouraging diverse activities among colleagues. (3 reviews)

**What users dislike:**

- Users express a desire for more **functionality** in selecting activities and uploading multiple photos for missions. (12 reviews)
- Users find **mission accessibility challenging** , often struggling to locate volunteer opportunities efficiently and effectively. (11 reviews)
- Users find the product **expensive** , especially given the lack of adequate support and promised features. (1 reviews)

## onHand Reviews
  ### 1. The good, the bad and the very ugly

**Rating:** 1.0/5.0 stars

**Reviewed by:** David K. | Chief Executive Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about onHand?**

Principles are fantastic, will connected. Lots of things in one place, really hope it will be good.

**What do you dislike about onHand?**

The customer service is very poor, in particular the CRO is one of the least customer focused people I have ever encountered / no empathy to any challenges / issues / no acknowledgement that the service provided is falling short in some areas. There is zero interest in the issues experienced / keeping us updated on progress solving those issues or providing additional support to resolve the issues through demo's / teams calls etc.

In the sales process we explained we wanted to use the app to bring together our office and field sales teams, the action and photo sharing feature was in theory perfect for this. Unfortunately, only admins can see the pictures and actions of others. This was not explained in the sales process and felt mis sold. 

We have experienced / are experiencing a range of difficulties through the sales process and onboarding, but we are not heard by the team. 

When the app doesn't work, we have been advised to use the mobile site, but the mobile site doesn't have the same functionality as the app. 

As a business we believed we were buying a premium product, with premium support, as yet that has not been the case. I very much hope this improves as its theory on hand could be excellent.

**What problems is onHand solving and how is that benefiting you?**

Linking us with volunteering opportunities and bringing the office and field teams together through one single platform

  ### 2. Nice way to make social responsability visible

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about onHand?**

What I like the most is that you can do the socal interactions in your local community. you don't have to traffel far or perform strange actions, but you can do what fit's you the best. But I'm a very new user so maybe I haven't seen everything

**What do you dislike about onHand?**

I was expecting also to see some ideas about reducing energy or the use of green energy. so also what about traveling by bike,electric car, public transport. Ans also about buying your food local and sustainable like buying seasonal vegetables that are locally grown.

**What problems is onHand solving and how is that benefiting you?**

It's giving me guidance in social behaviour, it's giving a goal and ideas.

  ### 3. Great way to find Volunteering opportunity's

**Rating:** 4.5/5.0 stars

**Reviewed by:** Debby W. | Customer success Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about onHand?**

I like the UI of the app it's easy to use and colourful I'm quite a visual person so that helps with my engagement. I also like the variety of options some you can do from home and you wouldn't even think to do so its great at giving ideas I like the leaderboard option as well

**What do you dislike about onHand?**

There are a lot of areas to look through for actions so it can be a bit overwhelming especially if your new to doing things for charity

**What problems is onHand solving and how is that benefiting you?**

its giving us options for vollentering as a group because going out and finding places to help is actually quite hard so it does the leg work for you

  ### 4. Lovely App that encourages action

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen B. | HR Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about onHand?**

I love the gamifying of onHand - it is so easy to accumulate points and really see the actions that you are taking to make a difference

**What do you dislike about onHand?**

It is another app to open and log things in, but the team are so helpful if you need them

**What problems is onHand solving and how is that benefiting you?**

It will encourage more uptake of volunteering and all the small changes from actions may stick and make a big impact

  ### 5. Everyone should be embracing OnHand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about onHand?**

There is so much opportunity to offer support in a vast variety of charities and communities. I also love that it offers suggestions for making big changes by adjusting small easy things in your daily life.

**What do you dislike about onHand?**

I would love to have seen something about working parents in the 'Inclusivity Now' section - whether that be support options, videos about anti stereotyping Parents/carers who 'prioritise' careers over their families or 'mum guilt' etc.

**What problems is onHand solving and how is that benefiting you?**

Good habits for the planet - showing me small changes i can make to benefit my children's future and the next generations.

  ### 6. Encouraged to improve behaviour through betterment of environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about onHand?**

I have been encouraged to be more active and try different things.

Before trying the app, I would never have considered drinking oat milk or buying a stranger a coffee in my local coffee shop (mostly because I don't frequent coffee shops: I don't have anything against strangers!)

Utilising a league system adds a sense of competition amongs colleagues.  Reporting the number of trees planted on behalf of the company and the individual adds a sense of accomplishment.

Daily tasks encourage me to keep coming back to the app and checking off what I have done that day.

The app is easy to use and I consider the actions are grouped intuitively.

**What do you dislike about onHand?**

Having a counter for remaining time is great but a "pledge reset" option would be nice. I have had some pledges I want to continue doing, but have realised I cannot achieve the pledge before the timer expires by tracking only once per day.  I do not want to cancel the pledge, only to have to go looking for it to re-pledge, so I just let the timer expire at the end of the period.  I think it would be less frustrating just to be able to reset my attempts to 0 and reset the timer when I realise I can no longer achieve the pledge.

**What problems is onHand solving and how is that benefiting you?**

I think the onHand app is encouraging the business to be more socially and environmentally responsible.  This benefits employees like me from a wellbeing point of view.

  ### 7. Supporting OnHand from the other side of the world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan P. | Shareholder, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2024

**What do you like best about onHand?**

We are OnHands first client/ user in New Zealand, and are vry pleased to be onboard. Volunteering with community projects and enviornmental activities. It's great to have local, hands on volunteer opportunities available - the environmental and social aspect is a key part of our business and helps with the company culture we are trying to develop.

**What do you dislike about onHand?**

It would be nice if there was an infographic to view your companies trees (similar to Ecosia).

**What problems is onHand solving and how is that benefiting you?**

Our CSR activities used to be very minimal, we have been working to develop a more robust offering with our teams to support communities better, and onhand enables us to do that in a meaningful way.

  ### 8. Great service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christine  G. | Quality Control, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about onHand?**

It's a great app that allows you to expand the ways you think about doing good in the world. It's got a variety of tasks one can get involved in, and allows you to implement small adjustments to help yourself, your community and the planet. It's convenient and allows you to do good with so much ease, especially when it comes to locating volunteer opportunities near you. The app is simple to use and the reminders are great for motivation. The OnHand team are easy to contact to help support you when you need. I use it daily and feel like it's boosted my life.

**What do you dislike about onHand?**

There are some kinks to the app that could be worked out. For example, the actions refresh on the day of completion, giving you a small time frame to complete the task. For example 5 out of 7 days to complete 10K steps. Once completed, it refreshes then you have 6 days to complete the mission.
Another pain point we've found using the app is that with the remote calls, based on the system, if you call someone and talk to them but they don't require the companionship call anymore, you have to cancel the missio. Which is frustrating as you aren't rewarded for having tried.

**What problems is onHand solving and how is that benefiting you?**

Allowing more volunteer opportunities for our remote team. Inspiring positive changes.

  ### 9. Absolutely LOVE this app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia G. | Finance and Sustainability Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about onHand?**

onHand has been a huge success at our agency since joining just over a month ago. Onboarding and integration was simple and very efficient, with incredibly helpful support from Ollie, Sophie and Grace on our journey so far. Our team have really engaged with the platform (which is very easy to navigate) and we are seeing people trying out more missions/actions as time goes on, with frequent points being added and an increase in the number of trees in our forest!

**What do you dislike about onHand?**

So far, I haven't seen anything to dislike about onHand!

**What problems is onHand solving and how is that benefiting you?**

It is helping us to engage the team in being a part of our Social and Environmental progress, whilst also helping them to make small changes in behaviour.
It is encouraging people to take advantage of the volunteer days that we offer as a business.
It provides an easy way for us to monitor our progress in terms of hours volunteered, and environmental impact.

  ### 10. Items that are a part of everyday life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elaine W. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about onHand?**

The best about ONHand is that it is very user friendly. It has a nice list of items to choose from.

**What do you dislike about onHand?**

I wish adding volunteer programs I work with were easier. Example I work with the PTA at the school. But I am one of the main people. Therefore needed all of the information is not needed when I told myself accountable to do the time.

**What problems is onHand solving and how is that benefiting you?**

I think they are giving people reminders on common sense things such as, turning the water off when you brush your teeth. Rinsing dishes, washing in cold water, staying hydrated. The list is endless.


## onHand Discussions
  - [What is your experience with onHand for corporate volunteering, and how does it impact employee engagement?](https://www.g2.com/discussions/what-is-your-experience-with-onhand-for-corporate-volunteering-and-how-does-it-impact-employee-engagement)
  - [What is onHand used for?](https://www.g2.com/discussions/what-is-onhand-used-for)

- [View onHand pricing details and edition comparison](https://www.g2.com/products/onhand/reviews/onhand-review-7342591?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A26%3A06+-0500&secure%5Bsession_id%5D=6a7cf70b-055a-4db6-a3d1-3b3f4a2c98ee&secure%5Btoken%5D=a94f6b35470b6c9b24cac66676aef8485ec696bffd723ce6e9f558d3e3ec5f0f&format=llm_user)

## onHand Features
**Basics**
- Reporting
- Performance

**Basics**
- Reporting
- Performance

**Data**
- Visualization
- Dashboard

**Content**
- File Sharing

**Additional Functionality**
- Cloud
- Mobility

**Data**
- Dashboard
- Alerts and Notifications

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

## Top onHand Alternatives
  - [Benevity](https://www.g2.com/products/benevity/reviews) - 4.7/5.0 (177 reviews)
  - [osapiens](https://www.g2.com/products/osapiens/reviews) - 4.4/5.0 (241 reviews)
  - [Millie](https://www.g2.com/products/millie/reviews) - 4.7/5.0 (169 reviews)

