--- title: Onfleet Reviews meta_title: 'Onfleet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Onfleet works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 141 scale: '5' date_modified: '2026-07-12' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Onfleet Reviews **Vendor:** Onfleet **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.6/5.0 **Total Reviews:** 141 ## About Onfleet Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California. ## Onfleet Pros & Cons **What users like:** - Users appreciate the **delivery efficiency** of Onfleet, enhancing punctuality and productivity while satisfying customer service needs. (5 reviews) - Users find **Onfleet's delivery management** outstanding, enhancing efficiency, punctuality, and customer satisfaction for dispensaries. (4 reviews) - Users appreciate the **ease of use** of Onfleet, finding it straightforward and intuitive from the beginning. (4 reviews) - Users appreciate the **efficiency improvement** Onfleet provides, enhancing delivery times and customer satisfaction effortlessly. (4 reviews) - Users appreciate the **ease of data management** with Onfleet, enhancing efficiency and improving delivery times effectively. (4 reviews) - Experience Quality (3 reviews) - Integrations (3 reviews) - One-Stop Solution (3 reviews) - Users appreciate the **route optimization** of Onfleet, enhancing efficiency and customer satisfaction for dispensary deliveries. (3 reviews) - Routing Management (3 reviews) **What users dislike:** - Users find the **limited features** of Onfleet restrict their ability to utilize full potential, especially in analytics and communications. (3 reviews) - Users find the **missing features** in Onfleet, such as read receipts and metrc integration, quite limiting. (3 reviews) - Users face **routing issues** with Onfleet, including delayed feature launches and subpar optimization results affecting delivery efficiency. (3 reviews) - Users notice **inefficient routing** with Onfleet, often relying on dispatch knowledge instead of the provided optimization features. (2 reviews) - Users experience **insufficient information** access on driver communications, causing frustrations during urgent customer inquiries. (2 reviews) - Limited Reporting (2 reviews) - Notification Issues (2 reviews) - Poor Reporting (2 reviews) - Slow Loading (2 reviews) - Users experience **slow performance** with Onfleet, needing to reload pages and facing delays during tasks and feature launches. (2 reviews) ## Onfleet Reviews ### 1. Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan V. | Waiter , Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Onfleet?** It’s an amazing software that’s easy to use, with a great pricing model where you pay per use and can scale as you go. I just wish it supported driver pay integrations **What do you dislike about Onfleet?** I love it. I did not have any difficulties working with the company **What problems is Onfleet solving and how is that benefiting you?** best pricing model of pay as per use and scale ### 2. Simple Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Isa C. | Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Onfleet?** The interface is very straightforward, making it easy to get accustomed to. I found it simple to use right from the start. **What do you dislike about Onfleet?** I often find that I need to reload the page several times throughout the day. Sometimes it takes a few loads or minutes for a task to be shown as completed and in green **What problems is Onfleet solving and how is that benefiting you?** Managing several tasks and orders simultaneously is made much easier with a straightforward, user-friendly dashboard and map. ### 3. Great app for deliveries in cannabis industry **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle M. | Independent Contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Onfleet?** Onfleet is a very commonly used app for dispensaries to keep track of their drivers and their routes. Dispatchers use it to add orders/customers addresses and ensure that each driver has a route that allows them to deliver products as quick and efficiently as possible. This ensures customer satisfaction and increases repeat customers. That also makes customers happy which increases your customer base by customers recommending their products to friends. This app is pretty important for dispensaries that want to stay up with the competition and be successful in the industry. **What do you dislike about Onfleet?** I have used onfleet at a few different dispensaries for delivering orders. My first experience with them was not good at all. I had an older phone, not super old but not new. After a couple weeks of working delivery I noticed that there was a substantial difference between what I was spending and gas and what they were giving me reimbursements for my mileage. Later I came to realize that on fleet was not recording all of my miles and if I looked at the Mac it would show like me jumping around the map and so it wasn't like a consistent line all the way through during my shift but like random points where it would pick up the signal and so it was not accurately recording my mileage and when I brought it to the attention of my workplace first off it took them a few times with me saying something before they even listened I actually had to show the IT guy my map that showed me having just random way points jumping around the map when they finally took it seriously and looked into it and then they only paid me a portion of what they owed. But that had more to do with the company I was working for or not is on full. I actually contacted on fleet and other customer support was really helpful trying to help fix the problem but unfortunately it was never fixed so yeah that was my first experience with him and then I worked at a few different dispensaries and use their app after that and I didn't have any issues so it was just that first place but it should have been an omen for me to not work there because it was a bad company to work for anyways. **What problems is Onfleet solving and how is that benefiting you?** onfleet tells us drivers who we need to deliver to and what order we should do it in. it shows us their locations so we can maximize our routes. ### 4. Centralized Data Management, But Slows Down with Heavy Filtering **Rating:** 3.5/5.0 stars **Reviewed by:** Jimmy H. | Logistics Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Onfleet?** What I appreciate most is being able to manage a large amount of data in a single location, instead of having to search through various different sources. **What do you dislike about Onfleet?** At times, the software can become slow, especially when multiple filters are applied simultaneously, which makes the overall experience less than ideal. **What problems is Onfleet solving and how is that benefiting you?** This tool helps eliminate the need to search through multiple sources when analyzing data, making the process much more efficient. It also provides valuable historical data, which is especially useful when reviewing past scenarios in detail. ### 5. Just love Onfleet **Rating:** 5.0/5.0 stars **Reviewed by:** Demont h. | Driver / warehouse worker, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Onfleet?** Very helpful and dependable and safe to use **What do you dislike about Onfleet?** I can't say there isn't much bad I can say very useful **What problems is Onfleet solving and how is that benefiting you?** Helps me complete my deliveries ### 6. On-time deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan H. | Courier, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Onfleet?** It helped me improve delivery times with more precise punctuality, and through mapping, I improved routes. It has been an application that greatly helps me in my work and allows me to be more productive with more satisfied customer service. I also like that it's easy to use and doesn't require lengthy training or extensive instructions. It's very useful and precise in each targeted mapping. **What do you dislike about Onfleet?** I don't dislike any specific features, as I've felt its great contribution to my work, helping me travel faster, safely, and more efficiently. **What problems is Onfleet solving and how is that benefiting you?** It benefits me over time by being able to make deliveries faster and with more organized order tracking, which helps me provide better service. It also helps me maintain a more organized delivery schedule. ### 7. Onfleet usage review and rating **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar J. | Maximo Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Onfleet?** I use onfleet to manage the company's transportation requirements. We were exploring the options and find this to suits our needs. It is still in trial phase as we are checking that, does it fulfil the business needs and requirements. **What do you dislike about Onfleet?** In this part of the world, still this software is new, and coverage is less. May be, in future more retailers will be added to communicate with delivery drivers while providing services. **What problems is Onfleet solving and how is that benefiting you?** Onfleet software provide all info needed to us from fleet management perspective. Such as from start to end of delivery tracking and all the communications. ### 8. Slow and Inaccurate Performance Undermines User-Friendly Interface **Rating:** 1.5/5.0 stars **Reviewed by:** Katrina B. | Overnight stock associate , Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Onfleet?** I like that it has a user friendly outerface **What do you dislike about Onfleet?** I do not like how slow and inaccurate it is **What problems is Onfleet solving and how is that benefiting you?** None really ### 9. Driving Efficiency with Onfleet: A Game-Changer for Last Mile Management **Rating:** 5.0/5.0 stars **Reviewed by:** Robbin C. | Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Onfleet?** Onfleet seamlessly scaled with our business's rapid growth, maintaining both performance and quality. Its customizable interface allows us to focus on what's important in real time. In our fast-paced environment, having a platform that responds quickly is essential. From the start, Onfleet was easy to set up, with a highly user-friendly interface. After over three years of use, it continues to scale effortlessly. The dashboard remains intuitive, and the driver app is simple to navigate. The ability to customize communications and automate updates throughout the delivery process has been invaluable for enhancing both the driver and customer experience. Working with the Onfleet support team is always a pleasure. Our inquiries are addressed promptly, and the team is incredibly friendly. They truly listen, offer valuable insights and ideas to resolve issues, and are eager to learn and grow alongside us. **What do you dislike about Onfleet?** The only significant pain point, though not entirely Onfleet's fault, is the delay in accessing call or text records to confirm driver communications with customers. It can take up to 72 hours to export a complete log, which can be frustrating when dealing with an upset customer who urgently wants to know if the driver contacted them. **What problems is Onfleet solving and how is that benefiting you?** Onfleet's implementation of route planning has become invaluable to our operation. Our routing considers numerous variables that enhance the driver experience and contribute to driver satisfaction. This feature allows us to efficiently adjust routes on the day of delivery, accommodating last-minute changes and ensuring smooth operations. ### 10. An honest review from a years-long customer **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan A. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Onfleet?** - Just the fact that Onfleet is brave enough to work with companies in our otherwise neglected industry is a huge plus and speaks to their credibility as a company. - Even beyond that, it's a best-in-class software at a fair cost. - It's given us the ability to reliably outsource expensive functionality and focus on other priorities. - The support team at Onfleet is always quick to respond. - The app itself is intuitive and user friendly and relatively easy to integrate into our system - Onfleet has become a integral part of our business and has enabled us to scale our markets and capabilities! **What do you dislike about Onfleet?** - New features can take a while to launch - There could be more "route insights" or analytics capabilities - It's not really Onfleet's fault, but the communications between Onfleet and customers via SMS and calls often get flagged as spam, which creates big problems for us **What problems is Onfleet solving and how is that benefiting you?** It handles all of our routing logic, fleet management, and dispatch management. We no longer have to manage all of this tech in house! It gives our dispatchers and operators more control over routes and has enabled us to scale our markets and delivery capabilities. ## Onfleet Discussions - [do you guys send out product updates?](https://www.g2.com/discussions/37297-do-you-guys-send-out-product-updates) - 1 comment, 1 upvote - [Is it possible to add a global service time for all tasks?](https://www.g2.com/discussions/37172-is-it-possible-to-add-a-global-service-time-for-all-tasks) - 1 comment, 1 upvote - [Has anyone integrated OnFleet with Netsuite?](https://www.g2.com/discussions/37126-has-anyone-integrated-onfleet-with-netsuite) - 1 comment, 1 upvote - [Best way to create an API](https://www.g2.com/discussions/37119-best-way-to-create-an-api) - 1 comment, 1 upvote - [Referring technology](https://www.g2.com/discussions/33855-referring-technology) - 1 comment, 1 upvote - [View Onfleet pricing details and edition comparison](https://www.g2.com/products/onfleet/reviews/onfleet-review-4582042?section=pricing&secure%5Bexpires_at%5D=2026-07-12+19%3A29%3A16+-0500&secure%5Bsession_id%5D=4d8dbbe3-fbe1-49aa-8193-7cbcbfc38769&secure%5Btoken%5D=c634d7463cb796b4b4cd51f9295de3e7ce8123cb6aaf0d543b8a4614664979e9&format=llm_user) ## Onfleet Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Vehicle Tracking **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Geofencing **Dispatching** - Route optimization - Auto dispatch - Order management **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Vehicle Performance - Driver Performance - Cost **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Analytics** - Performance - Time & Costs - Productivity **Analytics** - Vehicle Performance - Driver Performance - Costs **Reports** - Delivery metrics - Heat maps - Driver rating **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Onfleet Alternatives - [Tookan](https://www.g2.com/products/tookan/reviews) - 4.2/5.0 (157 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (948 reviews) - [Route4Me](https://www.g2.com/products/route4me/reviews) - 4.7/5.0 (131 reviews)