Nikos M.
NM
Full Stack Developer
Small-Business (50 or fewer emp.)
"HUGE CRAP"
0/5
What do you like best about OneUptime?

I will never know what I like. The company refused to provide me access to use my tool although I purchased a Tier 3 License from AppSumo Review collected by and hosted on G2.com.

What do you dislike about OneUptime?

I've purchased a 3 Tier License and I set the service aside for about a year without using it. Then, one year later I found that the app displayed an error to me related to an unpaid invoice. When I tried to get help, the OneUptime company was extremely slow in responses, and finally, they never reverted my access to what I had purchased on AppSumo. First, they provided me with a new discount coupon on a product that wasn't equal to what I purchased on AppSumo and then me, by mistake, I deleted my workspace. Then to create a new one I had to follow again the purchase process by using a discount coupon. To proceed with this, I've asked for a new code and they provided me with one that never worked. From that point, I've sent multiple requests for a new code and they never sent a new code!!! It's a shame! Because of their internal problems (they displayed the error with the unpaid invoice) I wasn't able to access the purchased service and then they refused to support properly!!! Review collected by and hosted on G2.com.

See what 5 reviewers think of OneUptime

3.7 out of 5 · Verified reviews from real users

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