G2

Annette O.

Payroll Manager

Mental Health Care

Mid-Market (51-1000 emp.)

7/24/2026

"Direct, Personal Support That Builds a Strong Partnership"

5/5

What do you like best about OneSource Virtual?

We received direct, personal support from the OneSource team. Because of the strong relationship with our dedicated customer support team, we were able to build a meaningful partnership with OneSource Virtual. Review collected by and hosted on G2.com.

What do you dislike about OneSource Virtual?

There wasn’t always clear communication when our team changed from OneSource. We would simply receive an email saying, “Here is your new team.” It would be helpful to get a heads-up in advance so we know what to expect. Review collected by and hosted on G2.com.

Recommendations to others considering OneSource Virtual:

OneSource puts in the effort to make sure you’re happy with their services, and they’ll go the extra mile to ensure you’re satisfied. We were always able to work with them on any concerns, and they consistently responded with that extra level of service. Review collected by and hosted on G2.com.

What problems is OneSource Virtual solving and how is that benefiting you?

OneSource Virtual helps with Workday support and payroll tax administration. While we always maintain our own payroll reconciliation based on our payroll processing, when we compare our results to OneSource Virtual’s, they match up. That gives us confidence that the information filed with the tax agency was correct. Review collected by and hosted on G2.com.