The support responsiveness. I sent a small feature request through the feedback form (preselecting the meeting duration in a booking link) and had it shipped and live 34 minutes later, with the new URL parameter and a short-domain variant. Review collected by and hosted on G2.com.

Two small usability gaps. To add a colleague to a joint team booking link, they first have to onboard and create a booking link of their own, which confuses new users and adds a step nobody expects. And the limit of two connected calendar accounts is tight for people juggling several. Neither has been a real blocker for us. Review collected by and hosted on G2.com.