
The most helpful tool is the ability to communicate to multiple platforms simultaneously. One Call Now allows you to set up different groups for specific messages/communications. I love the reports that are sent out after each communication. The reports detail the success of each communication sent out. For example, I can see who received what and how many attempts were made. This is helpful because I can determine if email, text or phone calls are more effective. Review collected by and hosted on G2.com.
One suggestion I would like to give is, if possible, to configure a way to assign the calling post to the organization number that is using the service. Review collected by and hosted on G2.com.