Rodrigo Jonas S.
RS
Jefe de Investigación Cualitativa
Enterprise (> 1000 emp.)
"Intuitive tool with sentiment analysis and 5-star customer support"
4.5/5
What do you like best about Onclusive?

I like that the tool is intuitive, that it can be learned to use quickly, and one of its greatest strengths is sentiment analysis. Additionally, customer support is 5-star. Having unlimited users is also appealing. Review collected by and hosted on G2.com.

What do you dislike about Onclusive?

That usually brings more mentions of X and fewer of Facebook and Instagram. Also, under the plan we contracted, initially we ran out of mentions contrary to other SL tools with unlimited mentions. Review collected by and hosted on G2.com.

Response from Narjiss Zemmari of Onclusive

Hi Rodrigo, thanks for the review! It's great to get your feedback, and especially helpful to hear where we can improve - I'll pass those onto our product team. Also really nice to hear you’ve had a good experience with our fantastic support team. Feel free to reach out anytime if there’s anything we can help with!

See what 202 reviewers think of Onclusive

4.3 out of 5 · Verified reviews from real users

Read all reviews