G2

Andy B.

OnBase Administrator and Software Developer

Mid-Market (51-1000 emp.)

12/15/2022

"The Swiss Army Knife of Content Management Systems"

5/5

What do you like best about Hyland OnBase?

The versatility. OnBase is a highly-configurable content & process management solution that can fit into nearly any enterprise ecosystem. The content management core is robust, and the array of additional tools and modules offered build on top of it in such a way that it can fit almost any business process need imaginable. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

With the number of modules and configurability on offer, it's possible to get lost in the technical weeds when fine-tuning the solution. Making the most of OnBase's integration capabilities requires knowledgeable software developers. This need is lessened if your organization has an investment in other solutions for its industry which OnBase has first-party integrations with. Review collected by and hosted on G2.com.

What problems is Hyland OnBase solving and how is that benefiting you?

We leverage OnBase for records management and retention across multiple business units. Its document storage, classification, and retrieval capabilities supplement multiple line-of-business systems to assist with information sharing across the enterprise. We also leverage OnBase's Electronic Plan Review module to supplement our permitting and licensing solution, enabling quicker turnaround of development project reviews. OnBase's Agenda Management module allows us to live-stream, archive, and cross-reference content for our public boards and commissions. Review collected by and hosted on G2.com.