# ON24 Reviews **Vendor:** Cvent **Category:** [Webinar Platforms](https://www.g2.com/categories/webinar) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,214 ## About ON24 ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive the next generation of event marketing. Through its leading webinar and digital event platform, ON24 enables customers to combine its leading first-party experiences with personalization and content as well as capture and act on engagement insights, accelerating the buyer journey and propelling pipeline forward. ON24 provides industry-leading companies with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. ## ON24 Pros & Cons **What users like:** - Users praise ON24 for its **user-friendly interface** , making webinar setup and engagement effortless for everyone involved. (53 reviews) - Users value the **customizable platform** of ON24, enjoying its simplicity and powerful engagement features for webinars. (43 reviews) - Users appreciate the **enhanced interactivity** of ON24, which significantly boosts engagement and generates more sales prospects. (29 reviews) - Users appreciate ON24's **reliable customer support** , enhancing their experience during webinars and ensuring smooth operations. (28 reviews) - Users value the **excellent customization options** of ON24, enhancing their event hosting experience and analytics capabilities. (24 reviews) - Users value the **user-friendly design and extensive features** of ON24, enhancing their event hosting experience effortlessly. (24 reviews) - Analytics (23 reviews) - Intuitive (21 reviews) - Interaction (20 reviews) - Reliability (20 reviews) **What users dislike:** - Users find the **learning curve** of ON24 challenging, particularly for those unfamiliar with the platform's navigation and features. (22 reviews) - Users express frustration with the **limited customization** options in ON24, affecting their overall user experience and functionality. (17 reviews) - Users report that **improvement is needed** in ON24’s interface and reliability, affecting overall user experience significantly. (12 reviews) - Users face significant **integration issues** with ON24, hindering feature usage and causing recurring technical difficulties during events. (12 reviews) - Users find ON24 to be **expensive** , causing barriers to expansion and limiting access to its advanced features. (11 reviews) - Limited Features (10 reviews) - Users often feel the absence of **advanced animations and tech support chat** , affecting the overall experience with ON24. (10 reviews) - Users often face **onboarding issues** with ON24, finding the help box and initial setup frustratingly complicated. (10 reviews) - Steep Learning Curve (10 reviews) - Poor Connectivity (9 reviews) ## ON24 Reviews ### 1. Simple, One-Click Screen Sharing and Recording with Reliable Browser Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey A. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about ON24?** I am very satisfied with this tool. It stands out for its simplicity and ease of implementation, allowing anyone to start using it quickly. We can share the screen and record with a single click. It offers all the essential functions without overwhelming the user, achieving perfect balance between functionality and ease of use. **What do you dislike about ON24?** I have nothing negative to say, it offers consistent call quality, allowing participants to join directly from a browser with minimal friction, technical problems are rarely experienced as there is no need to download or install complicated plugins. **What problems is ON24 solving and how is that benefiting you?** I primarily use it for our internal team meetings, client follow-ups, and video conferences, as it offers reliable and hassle-free video calls with crystal-clear audio screen sharing. Furthermore, the integration with calendars and workflows is seamless, ensuring that meetings fit naturally into our daily routine. ### 2. Clear, All-in-One Control Panel That Optimizes Sessions **Rating:** 5.0/5.0 stars **Reviewed by:** Omar E. | Customer Service Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2026 **What do you like best about ON24?** The control panel is very clear and has a great user interface. It lets me set quick response times, and I really like how much it has optimized my sessions. Having everything organized on a single page makes it easy to stay on top of things, and I can manage my interaction meetings quickly. **What do you dislike about ON24?** I’d love to see improvements like better screen sharing and more control over the page’s branding. I’d also appreciate having more customization options for some of the existing features, so they can be tailored more closely to what I need. **What problems is ON24 solving and how is that benefiting you?** This app has greatly simplified my work by letting me keep everything organized on a single page. It offers a range of features that support creators; I use it for video calls and sessions, and the platform saves me time and effort overall. It also makes client management much easier and helps solve the problem of limited access to training. ### 3. Fast, Mobile-Friendly Platform with Engaging Live Polls and Q&A **Rating:** 5.0/5.0 stars **Reviewed by:** Rogerio M. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about ON24?** I like that the platform works well on mobile devices, including Android phones and tablets, and it even lets you stream to a larger screen using the mirroring feature. I also find the interface simple, fast, and more straightforward than other similar apps I’ve used. I love the interactive features, such as live polls and Q&A, because they help keep the audience engaged. **What do you dislike about ON24?** To be honest, I've had an amazing experience and I have nothing negative to say. It works perfectly according to our needs and I appreciate its good with email marketing tools and calendar applications for event promotion and scheduling. **What problems is ON24 solving and how is that benefiting you?** I offer a professional and direct service. I organize high-quality webinars leveraging ON24's live streaming capabilities, ensuring crisp, reliable video for over 1000 attendees and significantly increasing the quality of post-webinar contacts. ### 4. Intuitive Engagement Tools and Reliable Performance for Large Virtual Events **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ON24?** I like the engagement tools because they’re intuitive and easy to use, which helps our attendees actively participate rather than simply disengage. I also appreciate how smooth and reliable the platform is, even with large audiences. We’ve hosted several virtual events without major technical issues or a complicated setup, and that consistency makes a big difference. **What do you dislike about ON24?** I have nothing negative to say; it has been ideal for bringing together large groups of people in a dynamic way, whether for presentations, roundtables, or debate sessions. It also lets us manage large audiences without losing interactivity, so the experience still feels engaging and participatory. **What problems is ON24 solving and how is that benefiting you?** It handles a large number of attendees smoothly and makes it easy to navigate for both hosts and participants. The networking features support one-on-one or small-group video calls, which gives clients a natural way to connect and interact. ### 5. Intuitive, Seamless Software That Feels Like a True Business Partner **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ON24?** My experience has been truly amazing. I find it very intuitive and easy to use, and it has greatly simplified the way I interact with it. Overall, it delivers a seamless, comprehensive experience. I also appreciate that it feels like a business partner, providing the essential support I need to communicate with people and manage advertising effectively. **What do you dislike about ON24?** Honestly, I’m very satisfied with our organization’s performance since we started using this software. We’ve received quite a bit of praise for improving access to customer service, and at the same time it has helped optimize the results in our workflow. **What problems is ON24 solving and how is that benefiting you?** We use ON24 to deliver live and on-demand technical webinars, which enables real-time interaction with the presenters. It also greatly simplifies my communication needs by making it easy to schedule internal meetings with different team members. ### 6. Customization Shines, But Costs Dull the Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Loriann F. | Director of Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ON24?** I like the customization of the platform. The ability to add widgets is great, and I find the integrated sales features to be nice. **What do you dislike about ON24?** Their contract negotiations are terrible, and the customer service is lackluster. Everything is an upcharge. The back end is confusing, and we've had presenters refuse to use the platform because it's too hard for them to get into. They delete archives after a short period of time, and anything you want to get from them is always another charge. If you go over your session by just a few minutes, they charge you several hundred dollars. The initial setup was a little complicated. I've been using the platform for four years and still have a heard time finding things. **What problems is ON24 solving and how is that benefiting you?** ON24 enhances client engagement and supports large webinars, addressing attendee limits and boosting interaction. ### 7. Easy to Use, Secure, and the Automatic Task List Is a Huge Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Henrik I. | Program Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ON24?** I like how easy it is to use. I don’t need to install anything, and I can easily access it through the browser without interruptions. So far, the best feature for me is the automatic task list: it identifies the key points and processes discussed in meetings, which makes note-taking quicker and easier. That’s a huge advantage for me. **What do you dislike about ON24?** Overall, my experience has been excellent—fast and smooth. It’s official website software, and the security is quite good, which I really value for my day-to-day work. I haven’t run into any issues or problems so far, and I honestly have nothing negative to say. **What problems is ON24 solving and how is that benefiting you?** It's very useful in meetings and excellent for marketing. It allows me to quickly schedule and join online meetings without the typical back-and-forth. It's simple, fast, fast, and perfect for seamless collaboration. ### 8. Intuitive Setup, Seamless Integration, and Excellent Call Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Leo L. | Senior Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about ON24?** What immediately impressed me was how easy it is to use. The interface is intuitive and requires virtually no training to get started. Setup was straightforward, and integration with our existing systems was seamless. On top of that, the call quality and connection are excellent, and finding objects takes minimal effort. **What do you dislike about ON24?** It's perfect, from ease of implementation to ease of integration, everything works flawlessly. I have nothing negative to say, I love its ability to provide instant, real-time connectivity, allowing me to maintain seamless professional communication. **What problems is ON24 solving and how is that benefiting you?** It simplifies chat, file sharing task management, facilitates collaboration, and helps me stay connected more easily. It allows me to communicate with people anywhere quickly and easily, making communication personal and meaningful. ### 9. Revolutionary, Secure Document Storage That Streamlines Global Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Hagos G. | Promotions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about ON24?** I appreciate how revolutionary this document storage system feels, since it reduces stress and gives me greater control. I also value its international reach and strong data protection features, which help ensure secure, reliable communication on a global scale. **What do you dislike about ON24?** I have no complaints or issues to mention. The initial setup was quite simple, allowing for the centralization of connections from multiple participants in an intuitive and user-friendly way. All of this helps us to be more efficient in our workflow. **What problems is ON24 solving and how is that benefiting you?** Its excellent video and audio performance has been ideal for our conferences and webinars. It lets me manage meetings in a range of sizes and formats, which makes it both versatile and dependable across different situations. ### 10. Easy to Use with Excellent UI and Superb Video Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Tarekegn F. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ON24?** I love how easy it is to use and the overall product quality. The platform has an excellent user interface, and the search function makes it simple to find learning content. Overall, it’s an excellent product with superb video quality. Video calls are straightforward, and messaging is just as easy. **What do you dislike about ON24?** I’d like the option to increase the user limit, and the video customization tools currently feel a bit limited. The library content concept also needs improvement, since the examples provided come across as very basic and not especially helpful. **What problems is ON24 solving and how is that benefiting you?** It has significantly simplified communication and provides valuable opportunities for personal development. It also brings more flexibility to our work culture and makes it easier for everyone to share knowledge. Screen sharing helps keep everything on schedule and addresses the challenge of presenting relevant information clearly when needed. ## ON24 Discussions - [is there a way i can download the webinar ?](https://www.g2.com/discussions/30466-is-there-a-way-i-can-download-the-webinar) - 3 comments, 1 upvote - [When will image resolution be improved?](https://www.g2.com/discussions/24572-when-will-image-resolution-be-improved) - 1 comment, 1 upvote - [How do I minimise the risk of incurring technical issues?](https://www.g2.com/discussions/24548-how-do-i-minimise-the-risk-of-incurring-technical-issues) - 1 comment, 1 upvote - [How can I create a webinar that is mobile friendly on the platform?](https://www.g2.com/discussions/24513-how-can-i-create-a-webinar-that-is-mobile-friendly-on-the-platform) - 1 comment, 1 upvote - [What are best practices for a webcast with several presenters from different locations using webcams](https://www.g2.com/discussions/what-are-best-practices-for-a-webcast-with-several-presenters-from-different-locations-using-webcams) - 3 comments, 1 upvote ## ON24 Integrations - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [LCVista](https://www.g2.com/products/lcvista/reviews) - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Veeva CRM](https://www.g2.com/products/veeva-crm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## ON24 Features **Content Creation** - Content Creation Tools - Buyer Personas - Content Management **Host Tools** - Branding - Role-based Access - Recording **Platform Basics** - Website Personalization - Content Creation and Distribution **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Content Creation** - Content Management **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Platform Reporting** - Measurement - Dashboards **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Optimization** - ROI Reporting **Logistics** - Customizable Templated Workflows - Integrations & APIs - User, Role, and Access Management **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Post-Event Tools** - Event Analytics - Attendee Reports **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Integrations** - Social Media Integration - Software Integrations **Generative AI** - AI Text Generation **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top ON24 Alternatives - [Livestorm](https://www.g2.com/products/livestorm/reviews) - 4.4/5.0 (1,642 reviews) - [BigMarker](https://www.g2.com/products/bigmarker/reviews) - 4.7/5.0 (432 reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - 4.5/5.0 (373 reviews)