AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Olark is easy to use and has many features."
What do you like best about Olark?
Ease of use
Ease of implementation
Surveys after customer service chats
Customer support is helpful
Chatbot feature Review collected by and hosted on G2.com.
What do you dislike about Olark?
I don't know of any downsides.
Settings are need a little more fine-tuning. Review collected by and hosted on G2.com.