--- title: Okta Reviews meta_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1310 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1310 scale: '5' date_modified: '2026-07-14' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Okta Reviews **Vendor:** Okta **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,310 ## About Okta Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com. ## Okta Pros & Cons **What users like:** - Users value the **ease of use** of Okta, enjoying its seamless centralized authentication and simple setup process. (204 reviews) - Users value the **enhanced security** and seamless SAML integration of Okta, making access across applications efficient and safe. (155 reviews) - Users value the **strong SSO capabilities and robust MFA** of Okta, enhancing security and simplifying access across applications. (149 reviews) - Users appreciate the **efficiency of single sign-on** with Okta, simplifying access and enhancing security seamlessly. (141 reviews) - Users value the **easy access** provided by Okta, simplifying login processes and enhancing security across applications. (140 reviews) - SSO (Single Sign-On) (131 reviews) - Users value Okta for its **seamless login experience** , allowing easy access to multiple apps with robust security features. (113 reviews) - Access Convenience (99 reviews) - Login Ease (96 reviews) - Access Management (89 reviews) **What users dislike:** - Users face significant **authentication issues** with Okta, including random lockouts and complex troubleshooting for access problems. (75 reviews) - Users experience **login issues** with frequent sign-ins and complications with multi-factor authentication, impacting convenience. (62 reviews) - Users find the **cost of Okta high** , making it difficult for smaller organizations to adopt the product. (44 reviews) - Users find the **initial setup and policy configuration** of Okta complex, especially with many users involved. (43 reviews) - Users find the **frequent authentication** requirements time-consuming and sometimes frustrating, affecting their overall experience with Okta. (38 reviews) - User Difficulty (36 reviews) - Complex Usability (31 reviews) - Complexity (30 reviews) - Difficult Setup (30 reviews) - Complex Configuration (27 reviews) ## Okta Reviews ### 1. Seamless SSO, Smart MFA, and Effortless Provisioning at Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Aswin K. | Freelancer / Student, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Okta?** Okta has become the backbone of how we manage access across the entire organisation, and honestly, once it's set up properly, it just works. The SSO experience is seamless for end users. One login gets you into everything. Slack, Google Workspace, Salesforce, internal tools, without anyone having to remember a separate set of credentials for each platform. That alone has drastically reduced the number of "I forgot my password" tickets hitting our IT desk every week. MFA is where Okta really earns its keep from a security standpoint. The push notification flow through the Okta Verify app is smooth enough that users actually comply without complaining, which, if you've ever tried rolling out MFA before, you know is half the battle. Adaptive MFA is particularly smart, it picks up on unusual login behaviour and steps up verification only when something looks off, rather than pestering everyone every single time. Employee provisioning and deprovisioning is the third pillar and probably the feature that saves us the most operational headache. Onboarding a new hire used to mean manually granting access to a dozen different tools, now it's one workflow trigger and they're in everything they need from day one. Offboarding is equally clean, one deactivation and access is revoked everywhere simultaneously, which is a serious security win. The integration catalogue is enormous. If a tool we use has an Okta connector, setup is usually straightforward and well-documented. **What do you dislike about Okta?** The admin console has a learning curve that's steeper than it needs to be. For complex policy configurations, especially around MFA rules, group assignments, and application-level access, it can get genuinely confusing, and the documentation doesn't always keep pace with new features. New admins need real onboarding time before they're confident making changes independently. Pricing scales up quickly as your user base grows, and some features that feel like they should be standard, like advanced lifecycle management or more granular reporting, sit behind higher tier plans. Occasional sync delays between Okta and downstream apps during provisioning can cause brief access issues that are tricky to diagnose quickly. **What problems is Okta solving and how is that benefiting you?** At its core Okta solves the fragmented identity problem, every SaaS tool having its own login, its own permissions, its own offboarding process. Centralising all of that means security is tighter, IT overhead is lower, and the employee experience is cleaner. The reduction in access-related support tickets alone has been measurable. From a compliance standpoint, having a single auditable source of truth for who has access to what, and when that access was granted or revoked, has made security reviews significantly less painful. ### 2. Strong Security Without Sacrificing User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Arnold D. | Collections Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Okta?** What I like best about Okta is how it makes security feel simple rather than complicated. In a fast-paced organization like iQor, employees need quick and reliable access to the tools they use every day, and Okta delivers that without sacrificing security. The single sign-on experience has been a major benefit, reducing password fatigue and minimizing the number of access-related support requests. From a leadership perspective, it's reassuring to know that strong security measures such as multi-factor authentication are working in the background while employees can stay focused on serving clients and driving business results. **What do you dislike about Okta?** If I had to point out one drawback, it would be that Okta can sometimes feel a bit overwhelming when you're dealing with more advanced configurations or complex integrations. While the platform is very powerful, there are occasions when troubleshooting access issues requires digging through multiple settings and logs, which can be time-consuming. I also think the user interface for some administrative tasks could be more intuitive. New administrators may need some time to become fully comfortable navigating all the features and policies available within the platform. **What problems is Okta solving and how is that benefiting you?** One of the biggest challenges for any organization is making sure employees can easily access the tools they need while keeping company and customer data secure. Okta has helped us address both. It has simplified how we manage user access across multiple applications, eliminating a lot of the frustration that comes with forgotten passwords, login issues, and manual access requests. ### 3. Streamlined Logins and Consistent Security with Okta **Rating:** 4.0/5.0 stars **Reviewed by:** Aasis Y. | Senior Manager Presales, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Okta?** This makes the process much more streamlined. I no longer have to remember the login credentials for the many tools we use internally. It also helps ensure that, by using Okta, the organization’s security protocols are consistently met, so I don’t have to keep worrying about it on an ongoing basis. **What do you dislike about Okta?** Okta keeps prompting me to save credentials on the personal side as well, which is a bit annoying. There should be a setting where I can specify once that I don’t want to save certain credentials, and then not be asked again. If later there’s a credential I do want to save, I should be able to choose to save it manually. **What problems is Okta solving and how is that benefiting you?** Organizational control: having a single place for employees to access tools helps keep things consistent and manageable. It also ensures that security measures, especially around password policy, are maintained. It’s much easier to enforce these controls in one tool rather than trying to manage them separately for every tool we need to access. It also helps limit phishing attempts, since tools are accessed via Okta. ### 4. Centralized User Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nate B. | IT Services Engineer, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Okta?** I love that Okta provides a single pane of glass for both users and admins managing users, which has been a great boon. The 2FA user management feature is the best because it's intuitive and simple to see and fix issues. Okta's ability to pull in multiple vendors and services into one authenticated login is great. I also find it fantastic how Okta integrates with Active Directory and our ManageEngine platform. Okta support has been amazing, with the team always willing to help onboard outside vendors who aren't compliant with 2FA methods, integrating them into the Okta dashboard. Switching from Duo Mobile, Okta has been a fantastic, more fully-featured product. **What do you dislike about Okta?** User and group management is a bit cumbersome and takes some digging and relearning of how Okta's containers work to use effectively. More function buttons or in-dashboard info explaining functions would be a great addition. **What problems is Okta solving and how is that benefiting you?** Okta helps consolidate multiple vendors into one login and improves user management with permissions and lockouts. ### 5. Great UX and a Single Dashboard with FastPass and Passwordless Access **Rating:** 5.0/5.0 stars **Reviewed by:** Hemanth K. | Head of Cyber Identity & Engineering I Information Security, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Okta?** What I like most about Okta is how simple and reliable it is for managing identity at scale. It offers a clean, intuitive approach to single sign-on (SSO), multi-factor authentication (MFA), and lifecycle management across both cloud and on-prem applications, with minimal friction for end users. From an operational standpoint, Okta stands out for quick integrations, a strong security posture, and useful automation. Its extensive app catalog, flexible APIs, and event-driven workflows make it straightforward to onboard and offboard users, enforce conditional access, and cut down on manual effort. Overall, it delivers a solid balance of security, usability, and scalability, which is essential in modern enterprise environments. **What do you dislike about Okta?** What I dislike about Okta is that it can become expensive at scale, especially once you start adding advanced features such as adaptive MFA, privileged access, or workflows. The modular licensing model is flexible, but it also means costs can ramp up quickly as requirements mature and more capabilities are needed. From a technical and operational perspective, more complex use cases can be difficult to model cleanly particularly when you get into fine‑grained access governance, deep role modelling, or non‑standard lifecycle scenarios. Debugging authentication issues or unexpected policy interactions can also be time‑consuming, largely because native troubleshooting visibility is limited. And while Okta integrates well with many applications out of the box, custom or legacy integrations often take more effort than expected and may require stronger JavaScript/API expertise to implement and maintain. **What problems is Okta solving and how is that benefiting you?** Okta addresses the challenge of managing secure access across an expanding number of applications, systems, and users by serving as a central identity control layer. It replaces fragmented logins and manual access administration with single sign-on, strong multi-factor authentication, and automated user lifecycle management aligned to joiner, mover, and leaver events. This helps organisations reduce security risk, particularly from compromised or orphaned accounts, while improving compliance and audit readiness through centralised access policies and clearer oversight. It also lowers the operational burden on IT teams by streamlining provisioning and access changes. For end users, it provides a smoother experience with fewer passwords and quicker access, and for security and identity teams it supports consistent, scalable enforcement of zero-trust access controls across cloud, on‑prem, and hybrid environments. ### 6. Reliable Identity Platform with Excellent SSO and Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Okta?** What I appreciate most about Okta is its seamless single sign-on (SSO) combined with multi-factor authentication (MFA); together they make accessing applications both secure and convenient. It's straightforward to use, integrates smoothly with a wide range of applications, and streamlines user access management for end users and administrators while enhancing overall security. **What do you dislike about Okta?** The admin console can feel complex for first-time users, and advanced configurations require some learning. Pricing may also be expensive for smaller organizations, especially when additional security features are needed. **What problems is Okta solving and how is that benefiting you?** Okta centralizes identity and access management, reducing password-related issues while improving security and productivity. It saves time through SSO, simplifies user provisioning, and provides a strong return on investment by reducing IT support efforts and strengthening access control. ### 7. Flexible Risk-Based MFA and Intuitive UI That Strengthens Conditional Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Okta?** We love the flexibility of being able to create MFA policies based on risk and device type. This has helped us improve our conditional access and gives us the ability to control authentication strength based on the login. We have never seen any performance issues that we okta's fault. The integration catalog includes most common applications and the UI is intuitive. **What do you dislike about Okta?** The thing we dislike most is the cost. It often feels like each new feature is treated as an add-on rather than a true enhancement to the core product. We also find the logs difficult to interpret at times; for example, a failed password attempt can show up as a failed MFA, which makes troubleshooting more confusing than it needs to be. **What problems is Okta solving and how is that benefiting you?** Okta is our single sign-on provider, and it lets us enforce a consistent MFA process to support our security needs while still keeping the experience easy for our users. ### 8. Streamlined Identity Management and Security with Okta SSO and MFA **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | IT Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Okta?** Okta’s SAML and OIDC single sign-on capabilities really help streamline identity management and make employee access more efficient. The added security of funneling access through Okta, together with its flexible MFA configuration options, has been very beneficial—especially when it comes to removing system access in a timely and thorough way. Furthermore, the ability to provision and maintain downstream accounts via SCIM integration saves valuable time and effort for our IT staff. **What do you dislike about Okta?** While Okta provides numerous integrations with mainstream platforms, there’s still room to improve its third-party integration offerings. Leveraging pre-built integrations with 3rd-party applications is easy and straightforward, however custom integrations to 3rd-party applications can be rather cumbersome for our organization. **What problems is Okta solving and how is that benefiting you?** We used to have to maintain many different sets of credentials for many different sites or systems, but now with Okta our users are able to quickly and easily log into Okta and then access all their other sites via SAML or OIDC single-sign-on. This saves our users a ton of time and hassle. Also, having a single place to deactivate a user's access upon termination is an enormous benefit from a security perspective. ### 9. Okta Makes Access Management Easy with Secure SSO, MFA, and Reliable Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin B. | Information Technology Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Okta?** What I like most about Okta is how easy it makes user access management. Single Sign-On and Multi-Factor Authentication improve both security and user experience, while the integration with Microsoft 365 and other business apps saves a lot of admin time. The platform is reliable and has reduced password reset requests for our IT team. Although the pricing is on the higher side, it's worth the investment because it improves security and productivity. The onboarding process was straightforward, and the support team has been helpful whenever we've needed assistance. I also like that Okta continues to add AI-powered security features and smarter risk detection, which helps keep user accounts protected. **What do you dislike about Okta?** One downside is that the pricing can be expensive, especially for smaller businesses or when adding extra features. The admin interface can also feel a bit overwhelming for new users because of the large number of settings. Some integrations require additional configuration, which can take time during setup. Support is generally good, but response times for non-critical issues could be faster. It would also be great to see more AI-driven automation for user provisioning, access reviews, and troubleshooting to reduce manual work. **What problems is Okta solving and how is that benefiting you?** Before using Okta, managing user access across multiple applications was time-consuming, and password reset requests were common. With Okta, we can manage access from one place, enable Single Sign-On, and enforce Multi-Factor Authentication, making access both easier and more secure. It has reduced login-related support tickets, improved user productivity, and made onboarding and offboarding employees much faster. The integrations with Microsoft 365 and other cloud applications have also simplified day-to-day IT administration while helping us maintain better security and compliance. ### 10. Streamlined Access with Room for Admin Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Abdullah K. | Sr. Linux Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Okta?** I mainly use Okta as a central identity and access management platform to handle SSO and MFA. I appreciate the clean and reliable user dashboard. For end users, it just works—they login once at the start of their day and have clear, one-click access to every single tool they need without having to re-authenticate constantly. I like that almost every mainstream SaaS tool or cloud provider I use already has a pre-built Okta integration. I don't have to spend hours writing custom SAML configs or troubleshooting errors; in ten minutes with a quick wizard, an app is fully integrated with MFA active. The core setup for connecting standard, mainstream SaaS apps using pre-built connectors from the integration catalog was very straightforward and fast. **What do you dislike about Okta?** Pricing. Per module or per user. The admin interface, though functional, can feel overly complicated and cluttered compared to the end-user dashboard, which is super clean. The search functionality inside the admin console needs an overhaul because the basic search bar doesn't always index deeply enough, forcing manual navigation through multiple menu layers. **What problems is Okta solving and how is that benefiting you?** Okta solves credential mess and security risks by centralizing login with SSO and MFA. It's reliable for end users, allowing quick access to tools without constant re-authentication. Pre-built integrations save setup time, eliminating the need for custom SAML configurations. ## Okta Discussions - [Is there a way to access your applications on a mobile device?](https://www.g2.com/discussions/is-there-a-way-to-access-your-applications-on-a-mobile-device) - 5 comments, 2 upvotes - [Azure AD](https://www.g2.com/discussions/azure-ad) - 1 comment, 1 upvote - [Does Okta have a plugin for integration with Spring Boot and Spring Security?](https://www.g2.com/discussions/does-okta-have-a-plugin-for-integration-with-spring-boot-and-spring-security) - 2 comments, 1 upvote - [How many applications?](https://www.g2.com/discussions/304-how-many-applications) - 2 comments, 1 upvote - [What database does Just Eat use?](https://www.g2.com/discussions/what-database-does-just-eat-use) - 1 comment - [View Okta pricing details and edition comparison](https://www.g2.com/products/okta/reviews/okta-review-3478779?section=pricing&secure%5Bexpires_at%5D=2026-07-14+15%3A24%3A33+-0500&secure%5Bsession_id%5D=bc19ac3c-7813-4cf4-9702-f3eb106ce404&secure%5Btoken%5D=c670e20279f53b9903d3f24b19669b22c127401af90d9805d60872b9262158c3&format=llm_user) ## Okta Integrations - 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[Tines](https://www.g2.com/products/tines/reviews) - [UJET](https://www.g2.com/products/ujet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Venn](https://www.g2.com/products/venn/reviews) - [Verkada](https://www.g2.com/products/verkada/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Windsurf](https://www.g2.com/products/exafunction-windsurf/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) ## Okta Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Network Management** - Security Analytics - API/Integrations **Access Control** - Role Management - Access Termination - Remote Access - Partner Access **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Agentic AI - AWS Marketplace** - Cross-system Integration **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Liveness Detection **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Generative AI** - AI Text Summarization **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning ## Top Okta Alternatives - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) - 4.5/5.0 (126 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,888 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (273 reviews)