G2

Ryan E.

Associate Director of Retention Marketing

Small-Business (50 or fewer emp.)

10/19/2026

"Okendo: Seamless Shopify Integrations, Smart Customer Profiles, and Responsive Support"

4.5/5

What do you like best about Okendo?

As an agency partner at Roswell, we’ve rolled out Okendo across a range of Shopify clients, and it’s become one of our go-to recommendations for brands that want reviews, loyalty, and quizzes under one roof.

The integrations are a real strength: it plugs cleanly into Klaviyo and Attentive, so review, rewards, and quiz data flow straight into segmentation and flows without workarounds.

Having all of the Okendo data on a shared customer profile makes it easier to build intelligent and personalized flow, like triggering points for reviews or personalizing post-purchase messaging off quiz answers.

The support team is responsive and knowledgeable, which matters when we’re managing launches on tight client timelines.

Lastly, the price is really competitive, and becomes even more favorable for a brand that uses multiple Okendo products. Review collected by and hosted on G2.com.

What do you dislike about Okendo?

Some of the more advanced features are gated behind higher tiers, which can make it harder to show value early in a client relationship. Review collected by and hosted on G2.com.

What problems is Okendo solving and how is that benefiting you?

For our clients, Okendo replaces several separate apps for reviews, loyalty, referrals, and quizzes with one platform built on a shared customer profile. That fixes the fragmented data and disconnected experiences that come with stitching tools together. It also helps save the brands money, and speeds up implementation as everything is under one roof and one team. Review collected by and hosted on G2.com.