G2

Ken M.

6/18/2026

"Been with OFX for over 10 years"

5/5

What do you like best about OFX?

Great support from account management, excellent rates, forward contract options and easy to do business with. Review collected by and hosted on G2.com.

What do you dislike about OFX?

Always been happy although the new dashboard takes a little getting used to. Review collected by and hosted on G2.com.

What problems is OFX solving and how is that benefiting you?

We operate many of our tours through international wholesalers and we need certainty with our pricing well in advance of departure date. Our clients expect that. So we rely heavily on forward contracts to lock in rates especially for ship charters where payments can exceed €500k. The world is far more unpredictable these days so knowing rates are locked in well in advance reduces a significant stressor in the business. Plus knowing we have the support from excellent account management again adds another layer of confidence for us. OFX help us manage what would otherwise be a significant cost exposure. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX

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Thank you for your wonderful review and, most importantly, for your loyalty over the past 10 years. We're truly grateful for the trust you've placed in OFX throughout that time.

It's fantastic to hear that our account management team, competitive rates, and forward contract solutions have helped support your business. We understand how important pricing certainty is when managing international supplier relationships and large-value payments, particularly in an increasingly unpredictable market. Knowing that our forward contracts help reduce risk and provide confidence when planning well in advance is exactly the kind of value we strive to deliver.

We also appreciate your feedback on the new dashboard. While change can take some adjustment, we're continually working to improve the platform experience and value input from long-standing customers like you.

Thank you again for your partnership and kind words about our team. We look forward to continuing to support your business for many years to come.

The OFX Team