I really like Odoo CRM's user-friendly interface and high customizability, especially the drag-and-drop kanban view for tracking sales pipeline progress visually. The integration with other Odoo modules like Email Marketing and Invoicing is seamless, creating a smooth and connected workspace. The automated lead scoring tool is invaluable for prioritizing high-value prospects efficiently, while the pipeline activity planner ensures no follow-ups are missed by scheduling next actions directly within the opportunity card. This helps our team stay organized and focused on the right deals. Review collected by and hosted on G2.com.

While Odoo CRM is highly powerful, the initial setup and configuration can be a bit complex for non-technical users. It takes some time and training to fully understand how to customize the modules perfectly. Additionally, the reporting dashboard, although very detailed, can sometimes feel a bit overwhelming and could be simplified for quick, daily overview statistics. Review collected by and hosted on G2.com.