G2

Giovanni R.

Systems Engineer

Human Resources

Small-Business (50 or fewer emp.)

3/1/2024

"A valid platform for network monitoring that highly supports a wide range of device"

4.5/5

What do you like best about Observium?

The platform has a very strong and proactive support team that helps its customers resolve the challenges they may be facing and give feedback to all the questions that customers may be asking hence it has great customer service. The software is very easy to use and understand hence all its users can use it without acquiring any learning skills as it is a self-explanatory tool that has helped even the non-tech individual to use it without any difficulty. The platform has enabled users to get near real-time alerts when there is an error either the power has failed or the device is down as it has an alert checker feature. Review collected by and hosted on G2.com.

What do you dislike about Observium?

There are a few cons that I have noticed since I started using the platform but it doesn’t mean that it is not the best platform to use it just needs some improvement to be great in the future. One of the things to be improved is to make the documentation more understandable and it should make availability of more customizations in the dashboards to make it more smarter tool by doing so the software should be given a five star. Review collected by and hosted on G2.com.

What problems is Observium solving and how is that benefiting you?

The product has enabled most of the users to be alert when then there is an error and also allows the user to track historical graphing of the network devices. The platform is a great benefit to most businesses as it helps to ensure there is are best network connectivity and troubleshooting is solved hence offering great customer satisfaction. The software is nice as it ensures there is networking monitoring for variety devices. Review collected by and hosted on G2.com.