G2

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/15/2024

"Using Nylas for Email Integration"

4.5/5

What do you like best about Nylas?

Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but did not want the emails to come from a third-party mail server or address. Nylas's integrations with Gmail and Microsoft scopes made the build of this functionality much easier and more scalable, so that thousands are able to reliably use this function daily.

Our users are delighted with this functionality, and Nylas helped make it possible. Review collected by and hosted on G2.com.

What do you dislike about Nylas?

Explaining how Nylas works to our users can be complicated. The Nylas documentation is helpful, but can get technical. Review collected by and hosted on G2.com.

What problems is Nylas solving and how is that benefiting you?

Users wanted to send emails to their contacts through our app, but did not want the emails to come from a third-party mail server or address. With our Nylas integration, users are now able to send messages from our app through their mail server, increasing their contacts' trust that the messages are indeed coming from them.

Users also wanted complete contact reports for all emails between them and their contacts, even outside of our platform. Nylas allows us to get these email threads and record them for users, saving hours of administrative time and making our product stickier. Review collected by and hosted on G2.com.