
For me, the thing that I like the most, and what really sets Nuvo apart, are its people. The level of care and customer service you receive, is unmatched in this industry. Whatever you ask for, they don't say, "we can't do it," they say "how can we make it happen." It is the reason I've not only brought them on board at multiple companies I've worked for, but also why I have recommended them to numerous businesses. Miranda and Trevor are the best!
This comes through in how easy they make the onboarding and integration process. Not only do they work hand in hand with you to make sure the application process is just how you want it to look, they also take the time to train both your credit team, as well as your sales team, on how to utilize Nuvo's platform, and the new customer application link, making our customer's lives easier too. Review collected by and hosted on G2.com.
One thing I wish Nuvo had was a user override feature. Sometimes certain applications require us to make a call or send an email, and it is never an issue. However, I'd love to be able to be able to override things myself, without having to ask for Nuvo's help in that area. Review collected by and hosted on G2.com.