AB
Marketing Lead
Financial Services
Small-Business (50 or fewer emp.)
"Reliable Blockchain Infrastructure with Room for Communication Improvement"
5/5
What do you like best about NOWNodes?

I really appreciate the broad network coverage that NOWNodes provides. It makes it easier for our team to work consistently and ensures stable access to multiple blockchains, which saves us time and effort that would otherwise go into maintaining each node in-house. The reliability of the service is crucial for us, as any issues can directly affect our users. Additionally, I find the support team to be quite responsive, which adds a layer of reassurance when we’re dealing with network connectivity as we expand our blockchain coverage. The initial integration was straightforward, with API access that didn't require much effort and made the transition smooth. This has allowed us to focus our team's efforts on developing the product and building new functionality. Overall, it feels like a valuable partnership that has grown since we moved from an in-house setup. Review collected by and hosted on G2.com.

What do you dislike about NOWNodes?

I haven't experienced any major issue with NOWNodes. The only area we can expect improvement is a more proactive and granular communication. As the wallet I work in is multi-chain, I'd like to have the context about anything going wrong asap so that our support team can navigate users through challenges easily. The most useful updates would be early notifications about planned maintenance, network upgrades, degraded performance, and incidents which could affect specific blockchains or API endpoints. Since our wallet provides 24/7 support in the built-in chat, it's important for us to be aware of such issues. Review collected by and hosted on G2.com.

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5.0 out of 5 · Verified reviews from real users

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