
The GPS tracking and geo-fencing is very helpful for employee and client accountability. Extremely easy to create tasks, patrol routes, and QR code tours. You can customize issue types and levels, which is incredibly useful for unique job sites. Many filter options for reporting allow you to adjust to your or the client's specific needs. It will enable you to store SOPs, images, and information easily accessed by employees. The customer service support is very helpful and always open to suggestions. Overall, it is the best scheduling, reporting, and patrol system I've ever used. Review collected by and hosted on G2.com.
There are some limitations on reporting and the ability to sort or remove issue types. The support team has been very responsive and working on a fix. It's not really a complaint since Novagems is always actively working to improve features based on feedback. Review collected by and hosted on G2.com.