Nooks Reviews & Product Details

Outbound Call Tracking - allows my leadership to view and review my dials and the associate numbers I'm seeing success with

Auto-Dialer - lets me dial multiple prospects at once and connects me to the first available saving dozens and dozens of minutes manually dialing

Lead Intelligence - lets me know who I'm calling and why so I'm prepped for the next connected call

Virtual Workspaces - let me collaborate and and grow with my teammates and encourages a an in-office feel remotely Review collected by and hosted on G2.com.

The only I downside I have with Nooks is the speed at which you have to prepare once you hit a connected call. It's more of a skill based issue rather than a functionality issue from the product. Review collected by and hosted on G2.com.

Nooks is amazing because it transforms cold calling into an event that is much more fun. I have built confidence up knowing my colleagues could be listening and rooting me on in the sales-floor.

On another note, calling more than 50 people per day is way easier with the auto dial and parallel dialer functions. It allows me to have more prospects in flow and make sure I am calling the right people every day.

I also like the Ai agents you can customize which were helpful first starting out in my new role. Review collected by and hosted on G2.com.

Some errors on post-call dispositions and some people staying in flow after putting not interested. Some difficulty seeing crucial account or prospect notes when calling people. Review collected by and hosted on G2.com.

What I like most about Nooks is how it brings everything an outbound team needs into one cohesive, easy-to-use platform. By combining auto-dialing, outbound call tracking, and lead intelligence, it removes a lot of the day-to-day friction for reps and helps them stay focused on what matters most: having better conversations.

The virtual workspaces are a standout. They capture the energy of an in-office sales floor for remote and hybrid teams, so collaboration, live coaching, and peer learning feel natural and fluid rather than forced.

Overall, Nooks doesn’t just help teams make more calls—it helps them make smarter calls, stay aligned, and perform better together. Review collected by and hosted on G2.com.

While Nooks is a powerful platform, there are a few areas where it could be improved. The feature set is robust, which can feel a bit overwhelming for new users at first, and onboarding may take some time before teams feel fully comfortable using everything efficiently.

Additionally, because Nooks is so focused on outbound calling, teams with more complex or non-standard workflows may need some customization or adjustments to better align the platform with their existing processes.

That said, these are relatively minor tradeoffs. Once teams are up and running, the value Nooks delivers far outweighs the initial learning curve. Review collected by and hosted on G2.com.

Nooks is very easy to use, and the auto dialer works really well. I like that it integrates with LinkedIn and includes marketing history from SFDC, which gives helpful context before and during calls. Customer Support has been great as well. Review collected by and hosted on G2.com.

I’m not a big fan of the training bots. They’re fine for a quick warm-up before call tasks, but I don’t use them much beyond that. Also, when calling through lists, the tracking can sometimes be a little inconsistent. Review collected by and hosted on G2.com.

The parallel dialer is easily my favorite. It is so easy to click dial and then just wait for go time. Its efficient and it keeps me in the game. Just being able to sit at my desk while the auto dialer gets me at bats is amazing. Review collected by and hosted on G2.com.

I dislike that fact that it isn't integrated with salesforce. I would love to just pop open the lead in a separate window but instead I need to do that manually. Review collected by and hosted on G2.com.

I have been using Nooks for over a year, and compared to other dialing systems I've used in the past, Nooks is top notch in terms of feature functionality and easy navigation. One of the biggest advantages is how seamlessly Nooks enables higher call volume without sacrificing call quality. I like the ability to parallel dial five at a time, which increases the pickup rate, and the access to smart lists, which help remove decision fatigue for the reps. The seamless setup and being well taken care of by our Nooks representative during the walkthrough made the initial experience great. I also really appreciate how it integrates with our CRM. Review collected by and hosted on G2.com.

The only negatives I would say would be periodic downtime due to frequent features being added, however, the engineer teams are quick on their feet to resolve the outage time. Review collected by and hosted on G2.com.

I use Nooks primarily for making my daily dials and reaching out to prospects, and I really find the training bots totally great. I love how fast I can get things done. I can dial fast, see the contact info, and train my call routines efficiently. What stands out is how I get a score for every call, which helps me see what I can improve. I also enjoy how easy Nooks is to handle. It's straightforward to access all the records I need and start dialing without a lot of clicks, which is what I like most about it. Review collected by and hosted on G2.com.

I believe it works fine. One thing I would improve, though, is how fast it updates properties. And if it would be a great way on the smart lists to determine, for example, if I put the first list that did not answer yesterday, and if I put them again three or four hours later, it will identify which ones I've already called so I don't call them again on the same day. Review collected by and hosted on G2.com.

I love Nooks because it has a lot of really cool features and AI-integrated parts that make my life easier. It's easy and user-friendly, and you can learn to navigate it within just a few minutes, even if you are a first-time user. One feature I love is the off call feature that allows you to look up a specific name or number and call them back without manually searching through a call list. I also appreciate the smart list feature that efficiently manages call lists by allowing you to pull up numbers that haven't answered in a certain time frame and call several at a time, saving time. The integration with HubSpot is seamless, it's almost like they belong together. Plus, the initial setup was super simple. Review collected by and hosted on G2.com.

I really wish Nooks would add more dispositions. Review collected by and hosted on G2.com.

I use Nooks as an SDR, and it's great for my team because we can all sit in Nooks and work collaboratively. I really appreciate how it helps improve communication in a remote environment. I like being able to easily ask questions and connect with team members, and it's really convenient to go into separate rooms, virtual workspaces, for one-off conversations. The outbound call tracking is helpful to understand what my numbers are at for the day. I also like the auto-dialer, which silences nooks when i am dialing and brings me back in when the phone call ends. Review collected by and hosted on G2.com.

Sometimes there are glitches with our connection to Salesloft, where Nooks doesn't register that I'm calling. This is pretty minimal though. Review collected by and hosted on G2.com.

I really like Nooks for its ability to hold data and keep insights that I can use to my advantage, like knowing my connector rate, booking rate, and the best hours for calling. This lets me be strategic about my time and see where I can improve. The initial setup was pretty simple; I just signed in and set it up with HubSpot. Overall, I love Nooks because it makes my job super easy. Review collected by and hosted on G2.com.

I would say the only thing that could be improved is when we're using the parallel feature. Sometimes there is a lag in being able to connect with the prospect in real time, which has, you know, caused for the prospects to hang up due to the lag. Review collected by and hosted on G2.com.