G2

HRP I.

IT MANAGER

Mid-Market (51-1000 emp.)

8/5/2026

"Easy Setup and Instant Answers for Website Visitors"

5/5

What do you like best about NIVA?

We recently added the NIVA AI chatbot to our website www.hrpinfra.com and the experience has been positive so far. It answers visitor questions instantly and helps people find the right information without waiting for our team. The setup was smooth, and the NIVA team was always available whenever we needed help. Overall, it’s been a valuable addition to our website and we’re happy with the results. Review collected by and hosted on G2.com.

What do you dislike about NIVA?

So far, we have not experienced any major issues with NIVA. There is always room for further improvement, particularly in making the chatbot responses even more personalized and context-aware for specific visitor queries. Overall, our experience has been very positive and we are satisfied with the product and support provided by the NIVA team. Review collected by and hosted on G2.com.

What problems is NIVA solving and how is that benefiting you?

Before using NIVA, website visitors often had to search through different pages or wait for our team to respond to their questions. NIVA is helping us provide instant answers and guide visitors to the right information, which improves the overall user experience. It saves our team time by handling common queries and helps us engage with website visitors more effectively. Review collected by and hosted on G2.com.