--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4585 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4585 scale: '5' date_modified: '2026-07-18' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,585 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. A Game-Changer for Scalable IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard C. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about NinjaOne?** NinjaOne has fundamentally transformed how we manage our IT infrastructure. The single best thing is its truly unified platform. Before NinjaOne, we were juggling multiple tools for patching, remote access, and monitoring. Now, it's all under one clean, intuitive dashboard. The automation capabilities are a massive time-saver; we've automated routine maintenance and patch deployment across all our devices, which has freed up our IT team to focus on strategic projects instead of constant firefighting. The remote access is fast and reliable, allowing us to support our users instantly, no matter where they are. On top of the excellent platform, their customer support is top-notch; they are responsive, knowledgeable, and genuinely helpful whenever we have a question. As our organization grows, NinjaOne's scalability gives us complete confidence that our IT management can keep pace. **What do you dislike about NinjaOne?** Honestly, it's difficult to find significant faults with the platform itself. From an integration perspective, while the existing integrations are good, we are eagerly looking forward to a future Jira extension, as this would be a huge boost to our workflow. Additionally, a deeper integration with SentinelOne would be incredibly valuable. Specifically, the ability to more seamlessly patch vulnerabilities flagged by SentinelOne and have the vulnerability list automatically update post-patching would make the combination of these two tools even more powerful. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves critical business problems by tackling tool sprawl, manual maintenance, and remote support challenges. It replaces multiple, costly IT tools with a single, unified platform for endpoint monitoring, patching, and remote access. This consolidation has significantly increased our team's efficiency and provided a clear, holistic view of our IT environment. The platform's powerful automation eliminates repetitive, manual tasks like patch deployment. This minimizes human error and frees up our technicians to focus on strategic projects instead of reactive maintenance. For our distributed workforce, NinjaOne provides fast and reliable remote support, which means less downtime and quicker problem resolution for our end-users. ### 2. NinjaOne is a single command center for monitoring and helping your clients! **Rating:** 5.0/5.0 stars **Reviewed by:** Chase L. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** The fact that it integrates so many functions into one interface. The abilities that I have to connect and run everything through NinjaOne make my life exponentially easier. I can look in one spot to see how all of my client machines are doing and then control them from there. It's also nice that it is branded to my company so it feels personal. The team at NinjaOne are fast to respond and they take feedback well. I see a lot of other disparate tools out there, but this is my one stop shop and I find it punches way harder than its cost. **What do you dislike about NinjaOne?** It is secure so I find it's very occasional prompts for MFA annoying, however I completely understand the necessity. **What problems is NinjaOne solving and how is that benefiting you?** I have a lot of clients all over the place. Ninja one allows me to be almost everywhere at once, with just a couple of clicks and suddenly I can help one person while being on premise at another. One nice thing is a person forgot their logon name, but when I pulled up NinjaOne it showed the last logged on user, complete with the name they used! A quick nice moment. ### 3. NinjaOne Brings All Our IT Under One Roof with a Smooth Onboarding Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Zach T. | IT Helpdesk and Network Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** NinjaOne does an excellent job at pulling everything "IT" under one roof. Their UX design allows for easy management of devices and to find what you need quickly. Their ticketing system is great for companies looking to upgrade their ticketing solutions, and grow overall. The onboarding process was very smooth as well, they have excellent customer service, and they were happy to work with our non-profit pricing as well. **What do you dislike about NinjaOne?** NinjaOne is a hard product to dislike. I often find myself wondering what else you could even add to NinjaOne, but they consistently do an excellent job identifying areas to improve and rolling out meaningful enhancements. That said, I’d add that their ticketing is still growing and feels like it’s continuing to mature. **What problems is NinjaOne solving and how is that benefiting you?** We’re building our IT department from the ground up, and NinjaOne has become a major part of how we handle device management, ticketing, and security. Its integrations with our AV, Bitdefender, have also been a big help. ### 4. NinjaOne Makes Endpoint Management and Automation Effortless. A Must-Have Tool for Remote IT Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anna T. | IT Cybersecurity Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** What we like most about NinjaOne is how easy it makes managing endpoints and supporting users. Having everything in one place gives our team better visibility into devices, allows us to quickly troubleshoot issues, deploy updates, install agents and tools on devices, run scripts, run command lines and keep systems running smoothly. The automation and scripting capabilities have been a big win for us. Being able to push solutions, perform maintenance tasks, and handle repetitive work without needing to touch every device saves our team a lot of time. We also appreciate how user-friendly the platform is. Our technicians can easily find what they need, and it makes day-to-day support much more efficient. NinjaOne has helped us be more proactive instead of just reacting when something breaks. NinjaOne helps us solve the challenge of managing multiple endpoints efficiently. It gives our team visibility into devices, simplifies patch management, allows us to automate tasks through scripting, and makes remote support much faster. Instead of spending time manually handling routine maintenance, we can proactively manage our environment and quickly respond to issues when they come up. **What do you dislike about NinjaOne?** Honestly, we don't have any major dislikes with NinjaOne. It has been reliable, easy to use, and does exactly what we need it to do. There are always small improvements that could make any platform even better, but nothing that has impacted our experience. Overall, we’ve been very happy with NinjaOne and the value it brings to our team. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps us solve the challenge of efficiently managing multiple endpoints and supporting our clients remotely. It gives our team great visibility into devices, simplifies patch management, and allows us to automate tasks through scripting, saving us a lot of time. One of the biggest benefits is how quickly we can deploy and manage agents and install our other security and management tools across a large number of devices. Instead of manually handling routine maintenance, we can proactively manage our environment and quickly respond to issues. The ability to run PowerShell scripts, command lines, and background tools has been a huge help for our team when troubleshooting client issues remotely. It allows us to resolve problems faster without always needing the user in front of the computer, which has saved us countless hours. Overall, NinjaOne helps us work more efficiently, stay proactive, and provide faster support to our clients ### 5. All-in-One Platform with Straightforward RMM & Backup **Rating:** 5.0/5.0 stars **Reviewed by:** austin J. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** Having all the tools I need in one place is awesome. I don’t have to log in to multiple dashboards just to manage my org, which makes everything a lot smoother. I especially like the RMM and Backup tools—they’re straightforward, with simple functionality and an easy setup. **What do you dislike about NinjaOne?** The only two things I haven’t liked is the billing system and the onboarding/support. If I add or remove licenses, I have to reach out to the account manager and let them know so they can manually update the billing account. I wish this process were automated and more accurate, so I could pay for exactly what I’m using without the extra steps. On the onboarding/support side, i feel like i could never find a SME for any specific area. So i primarily rely on the Dojo which is great! **What problems is NinjaOne solving and how is that benefiting you?** It’s helping me efficiently manage the day-to-day tasks of a multi-site org help desk. Before Ninja, I was using Atera, which was okay, but it wasn’t as polished or as feature-rich as Ninja. We struggled with backup solutions before Ninja, and now we have all of our backups running smoothly and can deploy that solution on demand! ### 6. Faster Support and Centralized Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan Z. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** NinjaOne has significantly improved the way our IT team manages and supports devices. What I like most is that it provides an all-in-one platform for MDM, remote access, inventory management, monitoring, and detailed device information. Having all these tools in a single dashboard saves time and eliminates the need to switch between multiple solutions. One of the biggest improvements for our team has been NinjaOne Remote. Before NinjaOne, we used AnyDesk and often had to wait for users to provide a connection ID and be available to initiate a session. With NinjaOne Remote, we can quickly connect to managed devices without those delays, allowing us to respond faster to support requests and resolve issues more efficiently. This has greatly improved the user experience and increased our team's productivity. I also appreciate the detailed device visibility that NinjaOne provides. The inventory information, hardware details, software tracking, and device health data make troubleshooting and asset management much easier. In addition, the MDM capabilities help us manage and maintain our growing fleet of devices from a centralized location. Another area where NinjaOne stands out is customer service. Their Technical Support team is knowledgeable, responsive, and genuinely helpful whenever we need assistance. Overall, NinjaOne has helped streamline our IT operations, improve support response times, and give our team better control and visibility over our environment. **What do you dislike about NinjaOne?** 1. Remote Access After Reboots When providing remote support, there can be a delay of several minutes after a Windows device restarts before the NinjaOne agent service becomes available again. During this period, remote connections may fail because the service is not yet running, which can interrupt support sessions and slow troubleshooting. 2. App Updates with Apple Business Manager (ABM) Managing Apps & Books through ABM could be improved by providing better visibility into available app updates and more flexible update controls. Currently, there is no clear way to identify outdated apps, and updates often require manually triggering a policy resync. An option to automatically deploy app updates, or choose between automatic and manual updates, would simplify iPhone app management. **What problems is NinjaOne solving and how is that benefiting you?** Before NinjaOne, we relied on AnyDesk and had to wait for users to provide an ID and accept the connection. With NinjaOne Remote, we can connect directly to managed devices, which significantly reduces response times, improves support efficiency, and provides a smoother experience for both IT staff and end users. The remote access performance has also been more reliable and consistent. ### 7. NINJA ONE the perfect the All-in-One IT Management Platform Worth Considering **Rating:** 5.0/5.0 stars **Reviewed by:** Akhilesh T. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about NinjaOne?** I’m extremely impressed with Ninja ONE’s remote management tool, Ninja RMM. It provides a seamless and efficient way to manage systems and applications from a centralized location, making IT administration much more convenient. One of its standout features is automated patch management for both Windows and third-party applications. This ensures that systems stay up to date with the latest security patches and performance fixes, significantly improving security and reducing manual workload. Integration with CrowdStrike Antivirus is very useful Additionally, the automated scripts for disk cleanup and defragmentation help optimize system performance and maintain storage health. The detailed notifications and alerts keep administrators well-informed about critical events, enabling quick responses to potential issues. Another great advantage is the ability to remotely install third-party applications, streamlining software deployment without the need for physical access to each device. they have introduced network discovery to identify the orphans in the network which rellay a great feature. On top of all these powerful features, Ninja ONE offers a clean, intuitive, and user-friendly admin portal, making it easy to navigate and manage all tasks efficiently. Overall, Ninja ONE delivers a robust and comprehensive solution that enhances system management, security, and productivity—making it an excellent choice for IT professionals. **What do you dislike about NinjaOne?** No automated agent deployment: having to manually install Ninja agents on each endpoint is time-consuming and adds unnecessary friction during rollout. A portal-based, automated deployment option would make onboarding smoother and help ensure no devices are overlooked. but i came to know they are bringing this features in ver 14.0 **What problems is NinjaOne solving and how is that benefiting you?** Ninja ONE is an incredibly useful remote management tool that streamlines IT support by letting technicians connect to end-user systems remotely and fix issues without on-site visits. That saves a lot of time and resources while keeping resolution fast and efficient. One of the biggest strengths of Ninja ONE is its seamless remote support, which makes it easy to help users quickly without needing physical access to their machines. The CrowdStrike integration is another major advantage, since it brings endpoint detection and remediation together in a single dashboard. On top of that, installing Ninja’s agent can automatically deploy CrowdStrike, which helps improve security with minimal effort. Automated patch management also removes the need for manual updates across both Windows and third-party apps, helping systems stay secure and compliant. I can also see plenty of other integrations being useful. Vulnerability management helps identify and address critical, major, and minor vulnerabilities. Task automation saves time by taking care of routine work like disk cleanup and defragmentation, bulk software uninstalls from endpoints, scheduling GP updates, and more. It also supports software deployments and running custom scripts. Overall, the centralized control makes it easier to manage updates, installations, and security policies from one user-friendly portal. What makes it a game-changer is that automating repetitive tasks allows IT teams to focus more on strategic initiatives instead of constant manual upkeep. The result is fewer vulnerabilities (thanks to timely patching), higher productivity (less time spent on routine fixes), and better end-user satisfaction (faster issue resolution). Final verdict: Ninja ONE is a powerful, time-saving solution for IT teams, especially for those managing distributed systems. Its remote access, automation, and security integrations make it a strong choice for efficient IT operations. Performance-wise, it’s very fast; even though it depends on internet connectivity, it still works well even with low latency. ### 8. Turning Endpoint Management Into a Competitive Advantage **Rating:** 5.0/5.0 stars **Reviewed by:** Randy R. | Executive Director, Information Technology and Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about NinjaOne?** NinjaOne simplifies IT operations. In healthcare, we're supporting hundreds of users, including those on the road, across multiple locations, devices, and workflows. The last thing needed is another tool requiring constant attention or a team of specialists to manage it. NinjaOne is the platform our team relies on every day, giving us visibility into our environment, helps us stay ahead of issues, automates many of the repetitive tasks that consume IT resources and allows us to manage endpoints from a single console. That means efficiency vs. jumping between systems, with more time focused on supporting clinicians, staff, and improving patient outcomes. Technology investment should either reduce complexity, improve service, or lower risk. NinjaOne checks all three boxes. We use it for endpoint management, patching, software deployment, monitoring, remote support, reporting and ticketing. As well, expanded the ticketing capability to another internal line of business. Having those capabilities together creates efficiencies that are difficult to achieve when you're managing several separate products. We appreciate how quickly our team was able to gain value from the platform. With NinjaOne, we saw improvements in operational efficiency almost immediately. The interface is intuitive, the automation is powerful, and the at-a-glance reporting provides a clear picture of what's happening across the environment. From a leadership perspective, one of the biggest advantages is scalability. As our organization grows, NinjaOne grows with us. We can manage more devices and support more users without needing to continuously add staff or increase administrative overhead. That's critical in healthcare where resources are always being balanced against patient care priorities. At the end of the day, the best technology is the technology you don't have constantly be concerned. It does its job, provides reliable information, helps our small, but mighty team be more effective and allows the organization to focus on its mission. It has become a foundational part of our technology management strategy and has helped us deliver a higher level of service across the organization within strict operating constraints. **What do you dislike about NinjaOne?** No platform is perfect. NinjaOne works hard to hear their customers and continue development/ release of fixes and new capabilities, aligned with a roadmap. **What problems is NinjaOne solving and how is that benefiting you?** With the majority of our compute assets being used in the field, centralizing management regardless of location has been key to our support. Staff rarely need to visit our locations for support, as we have full understanding, reporting and ability to remotely manage our fleet. ### 9. Centralized Endpoint Management That Boosts Efficiency and Security **Rating:** 4.5/5.0 stars **Reviewed by:** John V. | Information Technology Management Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** While i am the CEO of Storm7 Labs and support the sale of it into all of our accounts, NinjaOne was a valuable platform throughout my time at Xaloy (when i was CTO). It provided centralized endpoint management, reliable software deployment and patching, and proactive device monitoring that significantly improved our operational efficiency. The platform integrated well with our cybersecurity stack, including Arctic Wolf and CrowdStrike, giving us better visibility and faster response to security events. Its intuitive interface, automation capabilities, and consistent reliability made it an essential tool for managing and securing our endpoint environment. I would recommend NinjaOne to organizations looking for a mature and easy-to-manage endpoint management solution. **What do you dislike about NinjaOne?** NinjaOne was a valuable platform throughout my time at Xaloy. It significantly simplified software deployment, patch management, and endpoint monitoring while integrating well with our cybersecurity stack, including Arctic Wolf and CrowdStrike. The automation capabilities helped reduce repetitive administrative tasks, and the interface was intuitive for day-to-day operations. The primary areas for improvement were more advanced reporting options and occasional manual intervention required for certain third-party application patches. Overall, these were minor issues compared to the value the platform delivered, and I would recommend NinjaOne to organizations looking for a reliable, modern endpoint management solution. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne centralized endpoint management, software deployment, patching, and device monitoring into a single platform. This improved visibility across our environment, reduced manual administrative effort, strengthened our security posture, and enabled our IT team to respond to issues more quickly and consistently. ### 10. RMM Platform that is Reliable, Fast, and Easy-to-Use **Rating:** 5.0/5.0 stars **Reviewed by:** janam@netflo.co.uk P. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about NinjaOne?** NinjaOne is extremely easy to use and very intuitive, even for larger environments. The remote monitoring tools are fast and responsive, and the automation features save a huge amount of time. Patch management works consistently, and the dashboard gives a clear overview of all devices and alerts. **What do you dislike about NinjaOne?** Reporting could be more customizable, especially for clients who want specific formats or detailed breakdowns. Some advanced automation options require manual setup that could be simplified. A few integrations feel limited compared to other RMM platforms. Nothing major, but there’s room for deeper customisation. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps centralise device monitoring, patching, and remote support into a single platform. This reduces time spent jumping between different tools and increases efficiency. Automated patching makes systems more secure without manual intervention. The alerting and monitoring features help identify issues before they become major problems, reducing downtime and support workloads. Overall, it improves productivity and gives better visibility across all managed devices. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-7510019?section=pricing&secure%5Bexpires_at%5D=2026-07-18+05%3A14%3A40+-0500&secure%5Bsession_id%5D=23de250b-ddd8-4914-95fc-90a7a182758d&secure%5Btoken%5D=e447f0a8432bd0bf9f3b648333b0299a1e450169250f0ad16c43c94add558a83&format=llm_user) ## NinjaOne Integrations - 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[Genuity](https://www.g2.com/products/genuity/reviews) - [GLPI](https://www.g2.com/products/glpi/reviews) - [Google Cloud Tools for PowerShell](https://www.g2.com/products/google-cloud-tools-for-powershell/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [GroWrk](https://www.g2.com/products/growrk/reviews) - [Guardz](https://www.g2.com/products/guardz/reviews) - [HALO](https://www.g2.com/products/halorecognition/reviews) - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) - [HPE Aruba Networking Management](https://www.g2.com/products/hpe-aruba-networking-management/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Manage](https://www.g2.com/products/manage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,202 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,946 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)