--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4467 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4467 scale: '5' date_modified: '2026-07-15' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,467 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, finding it efficient for managing company assets seamlessly. (1373 reviews) - Users appreciate the **easy navigation and comprehensive remote access** features of NinjaOne for efficient device management. (867 reviews) - Users appreciate the **automated updates and alerts** in NinjaOne, enhancing efficiency and simplifying device management. (852 reviews) - Users appreciate the **automation capabilities** of NinjaOne, streamlining processes and enhancing productivity effortlessly. (820 reviews) - Users highly value the **responsive and knowledgeable customer support** provided by NinjaOne, enhancing their overall experience. (733 reviews) - User Interface (724 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Patch Management (609 reviews) - Monitoring (554 reviews) **What users dislike:** - Users find the **missing features** in NinjaOne's MDM and mobile app limit its overall effectiveness and usability. (715 reviews) - Users express frustration over **limited features** , wishing for more basic options and better device management capabilities. (396 reviews) - Users highlight the need for **improvement in search functionality** and faster delivery of new features in NinjaOne. (372 reviews) - Users find the **search function lacking** and desire improved features and a better ticketing dashboard for metrics. (362 reviews) - Users report encountering **feature issues** , particularly with function settings and auto-installation of applications. (306 reviews) - Poor Reporting (216 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (200 reviews) - Lacking Features (190 reviews) - Reporting Issues (189 reviews) - Inadequate Reporting (186 reviews) ## NinjaOne Reviews ### 1. One Platform, Many Sites, Less Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Colby B. | Owner, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** NinjaOne has been a great fit for managing IT across our multi-site senior living organization, covering roughly 50 communities spread across six states. The UI is clean and intuitive, making it easy to jump between devices, run scripts, and check status without a steep learning curve. Integrations are a real strength. We've built out custom PowerShell and Bash scripts to track endpoint protection status via device custom fields, and the API/scripting flexibility has saved us countless hours compared to manual checks. Performance has been consistently reliable, even managing devices across dozens of remote locations and mixed environments (Windows, Mac, and a growing MDM fleet including kiosk iPads). From a pricing and ROI standpoint, combining RMM and MDM in one platform has simplified our tech stack and cut down on tool sprawl, which has real value for a lean IT team supporting this many sites. Support and onboarding have been responsive whenever we've needed help troubleshooting edge cases. On the AI/intelligence side, the automation capabilities are useful for cutting down repetitive work, though there's still room for growth in that area. Overall, NinjaOne has become a core part of how we keep our IT infrastructure running smoothly at scale. **What do you dislike about NinjaOne?** The MDM is limited compared to our previous MDM provider. Lacks some products and features we were used to and miss. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves the challenge of managing IT infrastructure across a large, geographically spread organization without needing boots on the ground at every site. Instead of driving or flying out to troubleshoot a device, we can remotely diagnose and fix issues at any of our ~50 communities, which saves enormous time and travel costs. It also gives us centralized visibility into device health, endpoint protection status, and MDM enrollment across a mixed fleet of Windows machines, Macs, and iPads. Something that would be nearly impossible to track manually at this scale. The scripting and custom fields functionality lets us build our own monitoring layers (like tracking which endpoint protection product is installed on each device) rather than being limited to out-of-the-box reporting. As we've consolidated MDM management into NinjaOne, we've also reduced the number of platforms our team has to juggle, which cuts down on context-switching and lowers the risk of devices falling through the cracks during transitions. The overall benefit is a leaner, faster-moving IT team that can support far more locations than our headcount would otherwise allow. ### 2. Versatile, Easy-to-Use Endpoint Management with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** NinjaOne is incredibly versatile and easy to setup & use. It also gives us the piece of mind in knowing that we have all the tools we need to support our endpoints. The script library, patching, and remote assistance tools all perform great, and their customer support is also top-notch. The built-in integrations with SSO and other products like DUO are super convenient and easy to setup. The FedRAMP version was also surprisingly affordable compared to some of the other products we looked at. Would definitely recommend to anyone in the market for a solution like NinjaOne. **What do you dislike about NinjaOne?** The differences between the FedRAMP version and the regular version of NinjaOne has caused some confusion in the past when looking at documentation, but that also goes with the territory for all FedRAMP products, and no one is immune to it. After pointing out those shortcomings, NinjaOne has done a great job of addressing the issue and taking steps to correct it. I have no outstanding complaints regarding the product at this time. **What problems is NinjaOne solving and how is that benefiting you?** They are allowing us to prove compliance, and they are providing us with all the tools we need in one location to provide remote support to our endpoints in a timely and efficient manner. ### 3. Easy-to-Use RMM with Powerful Automation Features **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | Mail Admin, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about NinjaOne?** NinjaOne has been an excellent remote monitoring and management solution for our IT operations. The platform is intuitive, easy to deploy, and provides a centralized view of all our endpoints, making day-to-day administration much more efficient. One of the biggest advantages is the simplicity of managing devices at scale. Remote access, patch management, software deployment, and monitoring are all integrated into a single interface, which significantly reduces the need to switch between multiple tools. The automation capabilities have helped us streamline repetitive tasks and improve response times for routine maintenance. **What do you dislike about NinjaOne?** The latest update to the remote agent didn't auto-update. Connecting to a remote machine gave a version mismatch and required I download and install the new version. Not a huge complaint, but it would've been nice to have it already updated and ready for me to get to work. While the built-in reports are useful and cover most common needs, creating highly customized reports can sometimes require extra effort and isn't as flexible as some platforms **What problems is NinjaOne solving and how is that benefiting you?** We were looking for a solution that could simplify endpoint management by combining patch management and remote support into a single platform. Prior to NinjaOne, managing software updates and remotely assisting users required multiple tools and additional administrative effort. NinjaOne has helped us centralize these functions by providing automated patch management alongside reliable remote access capabilities. This has improved our ability to keep systems up to date, address security vulnerabilities more quickly, and support users regardless of their location. The remote control tools allow our IT team to troubleshoot and resolve issues without needing to be physically present, which reduces downtime and improves the overall support experience. As a result, we've seen increased efficiency, reduced manual workload for our IT staff, better endpoint visibility, and a more proactive approach to maintaining the health and security of our devices. ### 4. Modern RMM with a Powerful Dashboard, Fast Remote Access, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Principal Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** The most modern RMM I've used to date. The dashboard helps me see where I should focus our efforts on improving our managed fleet and it incorporates MDM functionality and integrates extremely well with our PSA and other tools. Our customers also tell us that their remote access is faster than our old tool. Support has been good and they are accessible by the greater MSP community. They listen to feedback and develop new features and fixes quickly. Pricing is about the same as other RMM tools. We're not leveraging the AI very much at this time. Largely because we recently onboarded and we're not fully settled into the core functionality and dialing in all our integrations, workflows, and reporting. I'm looking forward to working more in this area in the coming months. **What do you dislike about NinjaOne?** I've run into a few minor roadblocks with very niche and specific things I was trying to accomplish that weren't directly supported in the platform. I was able to develop work arounds with assistance from support and the community. I'd like to see some additional focus on the inventory tracking module and vulnerability and patching modules. Our patching success rate is lower than I would have expected and the vulnerability and inventory tracking modules are still new and lacking in functionality. **What problems is NinjaOne solving and how is that benefiting you?** It's improving our customer experiences, increasing deployment uptake, particularly with Linux devices, and allowing us to do more with automation than we were able to do with our old RMM. ### 5. NinjaOne Scripting Made a 60-Store Upgrade a One-Click Overnight Job **Rating:** 5.0/5.0 stars **Reviewed by:** Paul J. | Technical support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** The most valuable features in Ninja One is the ability to use scripts. In my case I was able to upgrade a multi store client to the new version of the software over 60 stores all in 1 night by myself with the click on one button. (I used tasks which can group scripts together to accomplish complex tasks) Of course I had to write and test the scripts but Ninja one gave me the ability to do this. I loaded a VM on the old version, downloaded the updates applied the patch. validated that the patch worked (validating version numbers and writing to a Ninjaone field) if the patch failed it alerted me due to the condition not being met IE:version number=2.4.1.896. **What do you dislike about NinjaOne?** There are not many downsides but if I have to be critical, sometimes filters are a little finicky, and logging is great but I if I have a script that monitors for a specific condition every 1 minute my activity logs are FULL of this job. I can export the report out and filter it but it is a lot of "noise" it would be nice to have an activity rule LOG ONLY IN AN EXCEPTION IE:Fail log and allert if the monitor worked and did not find anything dont log. **What problems is NinjaOne solving and how is that benefiting you?** I dont need to baby sit systems. with Ninjaone, I can do the work of 20 people with automations. ### 6. Easy-to-Use All-in-One Tool with Clear Device Update Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Alexia M. | service and support specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** I like that I can look up and see all device updates, including who installed applications and when they were installed. I also like that Ninja is very easy to use and can do a lot, so I don’t have to rely on multiple tools. I rarely run into issues with Ninja not working, and if I do, they’re usually easy to resolve. Another thing I appreciate is that when I search for a device, it also shows devices with similar names, which is helpful when I accidentally mistype or misspell something. **What do you dislike about NinjaOne?** The thing I dislike most about ninja is when I have to create an invite to be able to access a device remotely. It's a lot to type but I don't really see a way around it, and I don't see it as a big deal **What problems is NinjaOne solving and how is that benefiting you?** I use Ninja to remotely access user devices. I really appreciate the feature that lets me block users from clicking anything. Sometimes they try to keep using their device while I’m remoted in, and it becomes counterproductive and slows things down. Because of that, I end up relying on this feature quite a lot. ### 7. A Great Partner for Modern IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dean L. | IT Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about NinjaOne?** NinjaOne has become the central platform our IT team relies on to support every user and device we manage. It provides a solid foundation for our day-to-day operations and keeps the tools we use most within a single, easy-to-manage interface. Their support team is consistently excellent to work with. They're knowledgeable, responsive, and focused on resolving issues quickly, making them a true partner rather than just a software vendor. The platform also integrates well with other solutions we use, including SentinelOne and Ninja Backup for Microsoft 365, allowing us to manage security and backup services more efficiently from a unified ecosystem. Perhaps most importantly, NinjaOne listens to its customers. They take feedback seriously, continue investing in improvements that matter, and have built a reputation for treating their customers well. **What do you dislike about NinjaOne?** While I've had a very positive experience with NinjaOne overall, there are a few areas where I'd like to see improvements. One is vulnerability management. I'd like to see a smoother workflow that makes it easier to review and remediate the highest-priority vulnerabilities in a structured way. It can sometimes feel like there's a disconnect between identifying the issues that matter most and taking action on them efficiently. I'd also like to see better coordination between automation scripts. When multiple scripts are configured to run at user logon, they can occasionally compete with one another or create unnecessary delays. More control over script sequencing or dependencies would help make automation more predictable. Overall, these are workflow improvements rather than major shortcomings. NinjaOne has shown that it listens to customer feedback, so I'm optimistic these areas will continue to improve over time. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne gives our team a single pane of glass to monitor the health of all the systems we manage. We can quickly identify issues, prioritize what needs attention, and often resolve problems before users are even aware of them. It also streamlines remote support by giving us multiple ways to securely connect to workstations and servers. Whether we're troubleshooting an issue, deploying software, or performing routine maintenance, we can do it efficiently without needing to be on-site. This has improved our response times, reduced downtime for our users, and allowed our small team to support a growing number of devices. ### 8. NinjaOne Has Been (and still is) A Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Mike G. | Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about NinjaOne?** We've been using NinjaOne now for a few years, and we continue to be impressed by the innovated functionality added to the platform - The ease of use has always been a big plus to us, as are the many integrations and ease of scripting. Most recently, we have migrated our cloud backup to Ninja Backup and the amount of time we have saved in chasing down problems with backup schedules has been significant - it simply works - and restores! Oh sweet Jesus, it can't get any simpler than this. Such an improvement over our previous platform of choice. We've also added MDM to our Ninja portfolio - and we are finally able to get meaningful management of Mac OS under control as well as iOS and Android platforms. I am confident that we will definitely be sticking with Ninja for years to come. **What do you dislike about NinjaOne?** That we didn't make the decision to migrate over to NinjaOne sooner? - update for 2026 - this still holds true! **What problems is NinjaOne solving and how is that benefiting you?** Our clients expect that their IT assets are monitored, managed, and providing optimum performance and uptime. NinjaOne is at the core of our service offering for managed IT services. One of the most vital aspects of NinjaOne is how effective the patch management system works. Managing patches to operating systems, major applications like Microsoft, and a wide selection of third party applications is critical to the success of our programs. NinjaOne delivers this facet of remote monitoring and management brilliantly. Another area we find that the NinjaOne platform shines is in the onboarding process of new endpoints. Through scripting and application deployment, we are able to quickly set up a clients system for use both in our platform, and in the case of a new PC purchase, ensure that all security features are installed as an integral part of that process. Update - 2026 - Ninja Backup and MDM have further improved our ability to support clients efficiently, effectively, and securely. We've invested a great deal of time in building scripting and automations that make our lives easier and clients lives more productive. NinjaOne is and will continue to be a vital part of our service delivery package. ### 9. NinjaOne Workflows That Go Beyond RMM: Inventory, Compliance, Warranty Tracking, and More **Rating:** 5.0/5.0 stars **Reviewed by:** Zach S. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** You have already built workflows that turn NinjaOne into more than a basic RMM: BIOS, motherboard, OS, and hardware inventory written into WYSIWYG fields. Windows 11 readiness and compliance checks. Warranty tracking with vendor, expiration, days remaining, and status. Reboot prompts with delay reasons and dashboard writeback. Mail-client configuration discovery. Windows Update cleanup and remediation. Policy-driven scheduled scripts and monitoring. Organization/location-specific agent installer generation. SentinelOne integration and migration workflows. **What do you dislike about NinjaOne?** Scheduled automations not queueing for offline devices **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is solving the challenge of managing a large number of endpoints across multiple customers without having to manually touch every device. It gives us centralized visibility into device health, patching, security, hardware information, and potential issues before they become larger problems. The biggest benefit for us is automation. We use NinjaOne to deploy PowerShell scripts, standardize configurations, collect custom device information, monitor system health, and automatically remediate common issues. Tasks that would previously require manually connecting to dozens or hundreds of computers can now be completed across an entire organization from one platform. It has also helped us become more proactive rather than reactive. We can identify systems with low disk space, outdated configurations, excessive uptime, hardware or warranty concerns, and other issues before the customer reports a problem. Overall, NinjaOne is saving us a significant amount of technician time, improving consistency across customer environments, and allowing us to support more endpoints without increasing the amount of manual work at the same rate. ### 10. Straightforward UI and Powerful Backend Tools for a Great IT Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Zach G. | Networking Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** NinjaOne makes it easy for us to deliver a great IT experience for our customers by using backend tools like the file browser, command line and PowerShell prompt, as well as the backend browser. The UI is straightforward and easy to navigate, so we spend less time searching for what we need. **What do you dislike about NinjaOne?** NinjaOne has very few downsides. There are some small issues, such as the lack of chat outside of the remote session, but nothing that interferes with our ability to resolve customer issues. **What problems is NinjaOne solving and how is that benefiting you?** By leveraging NinjaOne PowerShell scripts, along with policy conditions and compound conditions, we’re able to automate fixes for many of the minor problems our clients run into. In many cases, we can resolve these issues before the client even notices, which saves us time and allows our engineers to stay focused on tackling bigger issues. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - 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[Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,936 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)