--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4551 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4551 scale: '5' date_modified: '2026-07-17' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,551 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. NINJA ONE the perfect the All-in-One IT Management Platform Worth Considering **Rating:** 5.0/5.0 stars **Reviewed by:** Akhilesh T. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about NinjaOne?** I’m extremely impressed with Ninja ONE’s remote management tool, Ninja RMM. It provides a seamless and efficient way to manage systems and applications from a centralized location, making IT administration much more convenient. One of its standout features is automated patch management for both Windows and third-party applications. This ensures that systems stay up to date with the latest security patches and performance fixes, significantly improving security and reducing manual workload. Integration with CrowdStrike Antivirus is very useful Additionally, the automated scripts for disk cleanup and defragmentation help optimize system performance and maintain storage health. The detailed notifications and alerts keep administrators well-informed about critical events, enabling quick responses to potential issues. Another great advantage is the ability to remotely install third-party applications, streamlining software deployment without the need for physical access to each device. they have introduced network discovery to identify the orphans in the network which rellay a great feature. On top of all these powerful features, Ninja ONE offers a clean, intuitive, and user-friendly admin portal, making it easy to navigate and manage all tasks efficiently. Overall, Ninja ONE delivers a robust and comprehensive solution that enhances system management, security, and productivity—making it an excellent choice for IT professionals. **What do you dislike about NinjaOne?** No automated agent deployment: having to manually install Ninja agents on each endpoint is time-consuming and adds unnecessary friction during rollout. A portal-based, automated deployment option would make onboarding smoother and help ensure no devices are overlooked. but i came to know they are bringing this features in ver 14.0 **What problems is NinjaOne solving and how is that benefiting you?** Ninja ONE is an incredibly useful remote management tool that streamlines IT support by letting technicians connect to end-user systems remotely and fix issues without on-site visits. That saves a lot of time and resources while keeping resolution fast and efficient. One of the biggest strengths of Ninja ONE is its seamless remote support, which makes it easy to help users quickly without needing physical access to their machines. The CrowdStrike integration is another major advantage, since it brings endpoint detection and remediation together in a single dashboard. On top of that, installing Ninja’s agent can automatically deploy CrowdStrike, which helps improve security with minimal effort. Automated patch management also removes the need for manual updates across both Windows and third-party apps, helping systems stay secure and compliant. I can also see plenty of other integrations being useful. Vulnerability management helps identify and address critical, major, and minor vulnerabilities. Task automation saves time by taking care of routine work like disk cleanup and defragmentation, bulk software uninstalls from endpoints, scheduling GP updates, and more. It also supports software deployments and running custom scripts. Overall, the centralized control makes it easier to manage updates, installations, and security policies from one user-friendly portal. What makes it a game-changer is that automating repetitive tasks allows IT teams to focus more on strategic initiatives instead of constant manual upkeep. The result is fewer vulnerabilities (thanks to timely patching), higher productivity (less time spent on routine fixes), and better end-user satisfaction (faster issue resolution). Final verdict: Ninja ONE is a powerful, time-saving solution for IT teams, especially for those managing distributed systems. Its remote access, automation, and security integrations make it a strong choice for efficient IT operations. Performance-wise, it’s very fast; even though it depends on internet connectivity, it still works well even with low latency. ### 2. Turning Endpoint Management Into a Competitive Advantage **Rating:** 5.0/5.0 stars **Reviewed by:** Randy R. | Executive Director, Information Technology and Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about NinjaOne?** NinjaOne simplifies IT operations. In healthcare, we're supporting hundreds of users, including those on the road, across multiple locations, devices, and workflows. The last thing needed is another tool requiring constant attention or a team of specialists to manage it. NinjaOne is the platform our team relies on every day, giving us visibility into our environment, helps us stay ahead of issues, automates many of the repetitive tasks that consume IT resources and allows us to manage endpoints from a single console. That means efficiency vs. jumping between systems, with more time focused on supporting clinicians, staff, and improving patient outcomes. Technology investment should either reduce complexity, improve service, or lower risk. NinjaOne checks all three boxes. We use it for endpoint management, patching, software deployment, monitoring, remote support, reporting and ticketing. As well, expanded the ticketing capability to another internal line of business. Having those capabilities together creates efficiencies that are difficult to achieve when you're managing several separate products. We appreciate how quickly our team was able to gain value from the platform. With NinjaOne, we saw improvements in operational efficiency almost immediately. The interface is intuitive, the automation is powerful, and the at-a-glance reporting provides a clear picture of what's happening across the environment. From a leadership perspective, one of the biggest advantages is scalability. As our organization grows, NinjaOne grows with us. We can manage more devices and support more users without needing to continuously add staff or increase administrative overhead. That's critical in healthcare where resources are always being balanced against patient care priorities. At the end of the day, the best technology is the technology you don't have constantly be concerned. It does its job, provides reliable information, helps our small, but mighty team be more effective and allows the organization to focus on its mission. It has become a foundational part of our technology management strategy and has helped us deliver a higher level of service across the organization within strict operating constraints. **What do you dislike about NinjaOne?** No platform is perfect. NinjaOne works hard to hear their customers and continue development/ release of fixes and new capabilities, aligned with a roadmap. **What problems is NinjaOne solving and how is that benefiting you?** With the majority of our compute assets being used in the field, centralizing management regardless of location has been key to our support. Staff rarely need to visit our locations for support, as we have full understanding, reporting and ability to remotely manage our fleet. ### 3. Centralized Endpoint Management That Boosts Efficiency and Security **Rating:** 4.5/5.0 stars **Reviewed by:** John V. | Information Technology Management Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** While i am the CEO of Storm7 Labs and support the sale of it into all of our accounts, NinjaOne was a valuable platform throughout my time at Xaloy (when i was CTO). It provided centralized endpoint management, reliable software deployment and patching, and proactive device monitoring that significantly improved our operational efficiency. The platform integrated well with our cybersecurity stack, including Arctic Wolf and CrowdStrike, giving us better visibility and faster response to security events. Its intuitive interface, automation capabilities, and consistent reliability made it an essential tool for managing and securing our endpoint environment. I would recommend NinjaOne to organizations looking for a mature and easy-to-manage endpoint management solution. **What do you dislike about NinjaOne?** NinjaOne was a valuable platform throughout my time at Xaloy. It significantly simplified software deployment, patch management, and endpoint monitoring while integrating well with our cybersecurity stack, including Arctic Wolf and CrowdStrike. The automation capabilities helped reduce repetitive administrative tasks, and the interface was intuitive for day-to-day operations. The primary areas for improvement were more advanced reporting options and occasional manual intervention required for certain third-party application patches. Overall, these were minor issues compared to the value the platform delivered, and I would recommend NinjaOne to organizations looking for a reliable, modern endpoint management solution. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne centralized endpoint management, software deployment, patching, and device monitoring into a single platform. This improved visibility across our environment, reduced manual administrative effort, strengthened our security posture, and enabled our IT team to respond to issues more quickly and consistently. ### 4. RMM Platform that is Reliable, Fast, and Easy-to-Use **Rating:** 5.0/5.0 stars **Reviewed by:** janam@netflo.co.uk P. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about NinjaOne?** NinjaOne is extremely easy to use and very intuitive, even for larger environments. The remote monitoring tools are fast and responsive, and the automation features save a huge amount of time. Patch management works consistently, and the dashboard gives a clear overview of all devices and alerts. **What do you dislike about NinjaOne?** Reporting could be more customizable, especially for clients who want specific formats or detailed breakdowns. Some advanced automation options require manual setup that could be simplified. A few integrations feel limited compared to other RMM platforms. Nothing major, but there’s room for deeper customisation. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps centralise device monitoring, patching, and remote support into a single platform. This reduces time spent jumping between different tools and increases efficiency. Automated patching makes systems more secure without manual intervention. The alerting and monitoring features help identify issues before they become major problems, reducing downtime and support workloads. Overall, it improves productivity and gives better visibility across all managed devices. ### 5. NinjaONE is an awesome RMM tool to manage our devices. **Rating:** 5.0/5.0 stars **Reviewed by:** Randall P. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about NinjaOne?** NinjaONE has made updating and patching our fleet of Laptops so much easier. We can now access all our laptops at the touch of a button, we can send updates to the laptops and know that they are being applied, we can install new software when we need to. Very handy easy to use tool. We were able to deploy it in one day without any issues. We use it everyday to keep our machines running. And its been easy to intergrate into our IT management systems. NinjaOne was also one of most cost effective RRM tools that we evaluated and continue to innovate and add features **What do you dislike about NinjaOne?** NinjaONE continues to improve and their is times when it cant always do what is needed but they are a great help through support and their discord server. **What problems is NinjaOne solving and how is that benefiting you?** automated patch management, we used to have to spend a weekend a month to update our servers, now ninja just does it for us and with the new reporting tools we can tell whats up to date. Ninja makes patching laptops a breeze and knowing if they have been patched or rebooted where as before we never really knew. ### 6. NinjaOne’s All-in-One RMM + Ticketing Makes Management Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Brady C. | Summer IT Help, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** The thing I like most about NinjaOne is how it adds both RRM and Ticketing into one platform. I have used other system that are separated but just the fact they are together makes it so much better. **What do you dislike about NinjaOne?** The main feature I wish NinjaOne had was a SIEM add-on that we could integrate with our other services like Intune and SentinelOne to see all our logs including more verbose device logs that way we could have NinjaOne reduce the amount of tools we need. **What problems is NinjaOne solving and how is that benefiting you?** One problem that we just had NinjaOne solve for our organization which is software distribution. I made a powerShell script that runs as system that is pinned to the system tray for all users and when they click it opens a HTA with a list of our vendors softwares and the user can install what ever they need from the list without admin privileges or contacting the help desk. ### 7. It is a fundamental tool in the management and automation of our IT infrastructure. **Rating:** 5.0/5.0 stars **Reviewed by:** Víctor R. | Responsable Departamento IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about NinjaOne?** The most useful aspect is its ability for automation and real-time monitoring, which allows us to manage devices remotely, implement security patches, and execute scripts with ease. Additionally, its integration with other tools and its intuitive interface make management much more efficient. **What do you dislike about NinjaOne?** Although it is a powerful platform, some advanced features may require additional configurations or may not be as customized for certain specific environments. Additionally, the cost can be a factor to consider for smaller companies. **What problems is NinjaOne solving and how is that benefiting you?** What problems are there in NinjaOne? Although NinjaOne is a robust platform, some aspects can be improved, such as the lack of more advanced options in patch management or the customization of certain reports. Also, sometimes the documentation is not detailed enough for more complex configurations. Despite these limitations, NinjaOne remains a valuable tool, as its ease of use and focus on automation compensate for these shortcomings. Additionally, their support team is responsive, allowing for quick problem resolution and IT management optimization without major disruptions. ### 8. NinjaOne for our organization after 2 Years - Updated July 15, 2026 **Rating:** 5.0/5.0 stars **Reviewed by:** Francis F. | Systems/Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about NinjaOne?** NinjaOne's console is very easy to use. It has a lot of options and tools for us to use in our organization, such as our organized list of computers to remote into, reporting, backend tools, and the ticketing system that we integrated with our own ticketing system. We are still in good standing with the software and have no desire to go into another remote software system. After over 2 years, we've had more users utilizing this tool and even automated our backups using the NinjaOne tools. **What do you dislike about NinjaOne?** Remote Desktop still has its moments of kicking people out during the middle of a session and constantly taking longer to get someone back on their computer. We reached out to support, but it looks like this might be an issue that needs to be further looked into. It seems to be within our network at our Corporate Office. Also, some errors have no explanation. Getting messages such as "Something went wrong, try again later" does not help us at all. **What problems is NinjaOne solving and how is that benefiting you?** We are able to navigate through all our devices in our organization and assist our end users with support. Our PC's and Servers are all on our NinjaOne account, so we can seamlessly navigate all the way through to keep our organization's devices. Also, we are able to give users in our organization remote access while being able to manage their profiles. And now, we have begun backups from across our organization that are linked to our servers and Google Workspace. I recently started using the console to track network activity and using command tools. We have recently implemented another product on NinjaOne called SentinelOne, which is the anti-virus software we use for our organization. ### 9. Unlocking Efficiency: A Glowing Review of NinjaOne's NinjaRMM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jason T. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about NinjaOne?** NinjaOne is our go-to platform for managed and co-managed IT. We use NinjaOne across the board — for fully-managed, co-managed, and even self-managed customer environments. It's central to how we handle steady-state operations, security posture management, OS and third-party patching, automation, and integrated ticketing. The interface is clean and easy to navigate, which makes it ideal for both our internal engineers and customers we support in a co-managed model. Automation and scripting are rock-solid, and the platform integrates well with the rest of our stack. Security and alerting are proactive and reliable, which helps us stay ahead of issues before they hit production. NinjaOne has helped us streamline operations, reduce overhead, and scale our service delivery efficiently. Support has consistently exceeded expectations — not only in resolving issues quickly and effectively, but also in escalating to engineering when needed. We've seen rapid turnaround on tickets that require deeper technical insight, and the feedback loop has been excellent. The responsiveness and technical depth of the support team is a major differentiator. New features continue to roll out regularly, enhancing functionality without adding complexity. Combine that with an unbeatable price point, and NinjaOne continues to deliver exceptional value as a cornerstone of our operations. As we have moved forward with NinjaOne SKUs over time, it just becomes more and more valuable as one of our core offerings. NinjaOne has done a FANTASTIC job of working towards a "single pane of glass" for many of the offerings, tying things together really well. We have grown our SaaS offerings wildly in the last few years, and that wouldn't be possible without our partnership with NinjaOne. **What do you dislike about NinjaOne?** Reporting continues to be the weakest area of the platform. While the built-in reports offer basic visibility, they still lack the depth and flexibility needed for more advanced use cases. There's limited ability to drill down into data, filter by asset, site, or tag, or generate audience-specific reports that speak to both technical and non-technical stakeholders. Unfortunately, this aspect has seen little improvement over time. While NinjaOne does provide an open API, leveraging it effectively requires development resources and a level of API fluency that smaller teams may not have. For organizations without in-house scripting or development expertise, producing custom reports that meet customer expectations is difficult and time-consuming. I strongly encourage the NinjaOne team to take a deeper look at this area. Enhanced native reporting capabilities — including ad hoc report builders, more granular filters, dynamic visualizations, and templating for different audiences — would go a long way in making the platform more self-sufficient for IT teams of all sizes. As it stands, reporting remains the most significant gap in an otherwise strong and rapidly evolving platform. **What problems is NinjaOne solving and how is that benefiting you?** One of the most significant challenges we faced prior to implementing NinjaOne was the vulnerability of our endpoints to cyber threats. With a diverse network ecosystem spanning multiple operating systems and devices, maintaining consistent security across all endpoints was a daunting task. NinjaOne has been instrumental in addressing this challenge by providing a comprehensive suite of security features designed to fortify our defenses. From endpoint protection to vulnerability scanning and threat detection, NinjaOne offers a multi-layered approach to safeguarding our systems against evolving cyber threats. This proactive approach to security not only minimizes the risk of data breaches and cyberattacks but also ensures compliance with industry regulations, bolstering trust and confidence among our customers. Patch management, in particular, has seen dramatic and consistent improvement. Visibility into patch deployment status, success/failure rates, and current patch state across environments has become significantly more actionable. The enhanced reporting and dashboard controls make it easier to validate patch compliance at a glance — across Windows OS, macOS, and third-party applications. This has been a critical factor in helping us maintain a strong security baseline, and gives our team the assurance we need when auditing patch posture for both internal standards and external requirements. In addition to improving our security posture, NinjaOne has streamlined our IT operations, saving valuable time and resources. The platform's intuitive dashboard provides real-time insights into system health and performance metrics, allowing us to identify and address issues promptly. Furthermore, NinjaOne's automation capabilities have enabled us to automate repetitive tasks, freeing up our IT team to focus on strategic initiatives and innovation. Overall, NinjaOne's comprehensive security features, maturing patch management, and efficiency-enhancing capabilities have been instrumental in optimizing our IT environment. By proactively addressing security vulnerabilities and streamlining operations, NinjaOne has not only mitigated risks but also enhanced our overall productivity and performance. As a result, we can confidently deliver a secure and reliable experience to our customers while driving business growth and innovation. ### 10. NinjaOne is our favorite RMM tool, super fast and easy, and saves time **Rating:** 5.0/5.0 stars **Reviewed by:** Zach O. | IT Lead Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about NinjaOne?** NinjaOne has updated and now has the ability to remote support Linux, I haven't tested it yet but I am glad to see the feature starting to be rolled out for more linux support. Also as mentioned before the new NinjaOne Connect which I am hoping to try out but will helpful in some instances. **What do you dislike about NinjaOne?** make a custom device list/filter from an excel upload, we sometimes need to run a script on a certain set of computers that we have as a list in excel. **What problems is NinjaOne solving and how is that benefiting you?** Remote support is the biggest feature for us, along with patching automation. It saves us a lot of time by streamlining and automating the patching process. We use the tool daily and can access it from any location. The cost is good compared to others, especially considering the value we get from it. We can also push files to computers in bulk and run reports on systems, which has been useful. Overall, it’s a great tool for keeping track of inventory and warranty information. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-7510019?section=pricing&secure%5Bexpires_at%5D=2026-07-17+09%3A19%3A12+-0500&secure%5Bsession_id%5D=1078ff1b-1c43-4a76-8aa5-84c4f588ce95&secure%5Btoken%5D=d32998c8ffe37a5765c686e6593772824ec15493a53ea0f9e4710f197340db66&format=llm_user) ## NinjaOne Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [Atakama Database Encryption](https://www.g2.com/products/atakama-database-encryption/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Axonius](https://www.g2.com/products/axonius/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bitdefender Advanced Threat Intelligence](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews) - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - [BrightGauge](https://www.g2.com/products/brightgauge/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ConnectSecure Vulnerability and Compliance Manager](https://www.g2.com/products/connectsecure-vulnerability-and-compliance-manager/reviews) - [ConnectWise ITBoost](https://www.g2.com/products/connectwise-itboost/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ControlD](https://www.g2.com/products/controld/reviews) - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [CrowdStrike Falcon Exposure Management](https://www.g2.com/products/crowdstrike-falcon-exposure-management/reviews) - [Cynet](https://www.g2.com/products/cynet/reviews) - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews) - [DeskDay](https://www.g2.com/products/deskday/reviews) - [DocBee Ticket-System](https://www.g2.com/products/docbee-ticket-system/reviews) - [Docusnap](https://www.g2.com/products/docusnap/reviews) - [Dropsuite](https://www.g2.com/products/dropsuite/reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Genuity](https://www.g2.com/products/genuity/reviews) - [GLPI](https://www.g2.com/products/glpi/reviews) - [Google Cloud Tools for PowerShell](https://www.g2.com/products/google-cloud-tools-for-powershell/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [GroWrk](https://www.g2.com/products/growrk/reviews) - [Guardz](https://www.g2.com/products/guardz/reviews) - [HALO](https://www.g2.com/products/halorecognition/reviews) - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) - [HPE Aruba Networking Management](https://www.g2.com/products/hpe-aruba-networking-management/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Manage](https://www.g2.com/products/manage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,942 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)