G2

Matt G.

Founder, CEO

Small-Business (50 or fewer emp.)

4/22/2026

"Clear Client Insights, Easy Portal, and Excellent Bitdefender GravityZone Integration"

5/5

What do you like best about NinjaOne?

NinjaOne gives me clear insight into what’s happening on my clients’ machines. From a single portal, I can see software installs, antivirus threats, and a lot more data than I’ll probably ever be able to fully sort through. On the antivirus side, the integration with Bitdefender GravityZone is amazing. I can source the licenses and manage everything directly through the N1 portal.

The portal itself is very easy to use, logically laid out in my opinion, and fast. I was honestly shocked at how low the price was. I’d always heard that N1 was a “premium, big MSP” product and assumed it might never be within my reach, but it’s very affordable in my opinion.

Support has been great so far, although I’ve only needed to contact them once. Onboarding was also a great experience, and I really appreciate having ongoing access to engineers. Review collected by and hosted on G2.com.

What do you dislike about NinjaOne?

Some of the policy settings can be a bit difficult to configure the first time around, and setting up alerts can also be somewhat troublesome initially. That said, the support/onboarding engineers are great and always willing to help. Review collected by and hosted on G2.com.

What problems is NinjaOne solving and how is that benefiting you?

In my opinion, NinjaOne is a premier RMM tool that helps me manage my clients’ machines and stay on top of what’s happening with them. It often makes me aware of potential issues before the client even knows there’s a problem. It also backs up an image of all machines, and it lets me keep RMM, AV, and disaster recovery together in one place. Review collected by and hosted on G2.com.