The technology is clearly solid, and the documentation is decent for covering the basics. The free trial was also easy to get started with. The Search API is the part I’d keep even at our scale, since the relevance on a per-query basis is strong. Review collected by and hosted on G2.com.

Everything about this product seems built for teams with dedicated data staff and a real budget. The pricing ramps up fast beyond what an internal-tools side project can reasonably justify, and a lot of the more interesting features are gated behind sales conversations. I also burned through the free pages in a single weekend of testing.

In practice, we use it for our production feed, where reliability really matters, and we rely on open source tools for more exploratory work. That split works well for us, but the marketing doesn’t make the enterprise focus clear upfront. Review collected by and hosted on G2.com.