G2

Daniel M.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

10/8/2025

"A Powerful and Reliable Call Tracking Solution"

5/5

What do you like best about Nimbata?

We’ve been using Nimbata for over 200 phone numbers, and it’s been an absolute game-changer for our team. The platform makes it incredibly easy to manage all our numbers and campaigns in one place, and the analytics are excellent — we love diving into the detailed reports to see exactly which channels are driving results.

The AI-generated call transcripts and insights have been particularly valuable. They save us loads of time and help us understand customer intent and call quality without having to listen to every call manually.

Setup was smooth, the interface is intuitive, and the support team have always been responsive and helpful.

Overall, Nimbata has become an essential part of our marketing toolkit — highly recommended for anyone serious about call tracking, attribution, and performance optimisation! Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

The AI transcripts are great, but it would be useful to have more flexibility in how insights are categorised or summarised. Review collected by and hosted on G2.com.

What problems is Nimbata solving and how is that benefiting you?

Nimbata helps us track, analyse, and attribute every phone call across our marketing channels. Before using it, it was difficult to see which campaigns were actually driving inbound calls or delivering real leads. Now, with over 200 tracked numbers, we can clearly identify which channels, keywords, and campaigns perform best.

The AI-powered call transcripts and analytics also save our team a huge amount of time. We can quickly review conversations, understand customer intent, and measure call quality without having to listen to each call manually.

Overall, Nimbata gives us data-driven visibility and control over our inbound calls, helping us improve marketing performance, allocate budgets more effectively, and ultimately deliver better results for our clients. Review collected by and hosted on G2.com.