--- title: NiceJob Reviews meta_title: 'NiceJob Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 418 reviews by the users' company size, role or industry to find out how NiceJob works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 418 scale: '5' date_modified: '2026-07-15' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # NiceJob Reviews **Vendor:** Paystone **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 418 ## About NiceJob NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ← ## NiceJob Pros & Cons **What users like:** - Users appreciate the **ease of use** of NiceJob, enjoying seamless automation and integration that simplifies their workflow. (52 reviews) - Users love how NiceJob provides a **remarkable increase in reviews** effortlessly, automating feedback requests seamlessly. (45 reviews) - Users rave about how **automated review management** from NiceJob boosts their 5-star reviews effortlessly and affordably. (41 reviews) - Users appreciate the **user-friendly setup** of NiceJob, enabling quick and hassle-free integration into their business operations. (36 reviews) - Users appreciate how NiceJob offers **streamlined automation** for review processes, enhancing efficiency and simplifying workflows. (33 reviews) - Automation (29 reviews) - Users highlight the **outstanding customer support** from NiceJob, noting the team's knowledge and friendliness throughout the process. (29 reviews) - Users praise the **excellent customer service** of NiceJob, highlighting responsiveness and assistance throughout the process. (28 reviews) - Customer Reviews (25 reviews) - Automation Benefits (24 reviews) **What users dislike:** - Users are frustrated by the **missing features** of NiceJob, particularly the lack of additional functionalities and incentives. (7 reviews) - Users find the product **a bit expensive** for solo operations, though many feel it's worth the investment. (6 reviews) - Users find NiceJob's focus on **review management limiting** , desiring more versatile engagement tools and timely notifications. (6 reviews) - Users experience **communication delays** with NiceJob, leading to frustrations and client complaints about excessive follow-ups. (5 reviews) - Users find the **client upload process challenging** with NiceJob, preferring simpler, individual entry methods instead. (5 reviews) - Users feel that the **high pricing** of NiceJob is challenging, especially for those with tight budgets. (5 reviews) - Inadequate Support (4 reviews) - Integration Issues (4 reviews) - Users find NiceJob's focus on customer reviews **limiting** , wishing for more versatile features to enhance engagement. (4 reviews) - Duplication Issues (3 reviews) ## NiceJob Reviews ### 1. Scalable Review Generation for Productized Agency Client Delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Jake H. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NiceJob?** I use NiceJob as a marketing agency for our local service clients. My favorite part about NiceJob is the scalability of the tool in review generation solutions for our clients. We don't need to purchase multiple licenses at one time and then hope to sell the review generation services to clients. We can sign a client up and add NiceJob to the tech stack one client at a time. The UI is really easy to navigate as well jumping from client to client. **What do you dislike about NiceJob?** I wish there were more integrations. There seems to be a lot of that for other service industries. We're in the landscaping and lawn care industry and the only two real native integrations we have are with Jobber and Quickbooks. We can use Zapier to connect it to whatever we need, but most lawn care and landscaping CRMs don't even have webhook capabilities which makes NiceJob harder to use in this industry if Quickbooks or Jobber isn't being used. **What problems is NiceJob solving and how is that benefiting you?** NiceJob helps us productize and deliver an local SEO service that is usually left up to the client which is getting reviews. We can consult with our clients every day on the fact they should be asking for reviews, but when we have something tangible we can implement and connect to their systems so we don't need to do the consulting, it makes it that much easier for us to help them help themselves. ### 2. Seamless Automation Boosts Our Review Management **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NiceJob?** I really like the automation in NiceJob. It's synced with our CRM and is pretty much hands-off. Review invites are sent out automatically when a work order is completed in our CRM, which is great. The invites go out first by text and then by email, and this sequence is customizable too. I especially appreciate how it sends invites to the onsite contact of the job, who directly interacts with our service team. The initial setup was very easy, and our account rep was crucial in getting things right with the CRM integration. **What do you dislike about NiceJob?** I don't like the widgets and aspects that interact with the website to show reviews. I'd like more customization in terms of the number of reviews displayed, style, font, color, etc. We want it to fit our website exactly, and that wasn't possible. **What problems is NiceJob solving and how is that benefiting you?** NiceJob streamlines our customer experience, making it easy for them to leave reviews and for us to manage them. The automation synced with our CRM sends review invites automatically, saving us time and ensuring timely follow-ups. ### 3. Effortless Automated Review Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron L. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about NiceJob?** I like the usability of NiceJob and the data analytics it offers. It's great that as soon as a job is completed within our CRM, the NiceJob platform automatically sends a review link by text, and then follows up by email, making the whole process completely automated and hands-off for us. This automation helps us get as many reviews as possible and makes it easy for customers to leave a review. Additionally, when people leave reviews, I can see how they arrived at that review, whether they did it themselves or through the NiceJob platform, which is usually the case. Also, the initial setup was good; it only took about fifteen to twenty minutes to set everything up and integrate with the CRM, and it's been running smoothly since. **What do you dislike about NiceJob?** Maybe just the widgets and the customization around the styling. In terms of how it's displayed on the website. Be the biggest aspect. **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to automate client reviews, making it easy for customers to leave feedback quickly after job completion. It automates sending review requests, keeping the process hands-off and efficient, and the usability with data analytics enhances my experience. ### 4. Automatically Sends Review Requests to Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Janine S. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NiceJob?** It's automatically sending review request to clients **What do you dislike about NiceJob?** sometimes links are broken and it does not send the requests anymore **What problems is NiceJob solving and how is that benefiting you?** sending review requests for people who used our services ### 5. Outstanding Support and Results, but Client Upload Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Midlands Landscape L. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** NiceJob is easily one of the best tools for our company. The number one thing we love about them is their customer service. We're connected to a live person immediately, and they are always knowledgeable and friendly. This goes a long way for us! Of course, the ability to get regular reviews from our clients is equally important. Due to an unfortunate incident before we began using NiceJob, years worth of reviews were wiped from our Google listing. Thanks to this company, we were able to begin building them back immediately. We now have a perfect 5.0 rating, with over 55 reviews from our clients, in a matter of a few short weeks. This product is priceless. **What do you dislike about NiceJob?** The only thing that we dislike about NiceJob is the difficulty uploading clients to the database. It would be much easier to insert them one by one, rather than collecting them overtime on a spreadsheet, which must then be manually uploaded to their system. Our staff tend to lose track of which have been uploaded and which have not. **What problems is NiceJob solving and how is that benefiting you?** NiceJob helps us to consistently get reviews from our clients. Despite our best efforts in-house, they just don't review us. NiceJob has the magic touch! Most importantly, it's helping to replenish our reviews for Google after they were all wiped due to an incident before we began using NiceJob. ### 6. Effortless Review Collection, Amazing Results **Rating:** 5.0/5.0 stars **Reviewed by:** Sam B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about NiceJob?** I really appreciate how intuitive the NiceJob interface is, which makes it straightforward to use. The assistance provided by the representative during setup was incredibly helpful, as they walked me through the process swiftly and efficiently. The ability of NiceJob to automate the solicitation of reviews without needing constant follow-up is immensely beneficial for my business. This automation is key because it ensures reviews are posted regularly after work completion, relieving me from having to manage this task directly. The software's impact on my Google reviews is significant; since using NiceJob, the number of reviews has grown from three to almost thirty. This amplified visibility is crucial for a business, especially one with large average job sizes. Furthermore, the software offers great value for its cost, aligning well with my needs. I hold a recurring subscription and have no intention of canceling, as it consistently delivers excellent service. Also, it's the first and only option I considered, and it has proven to be the best choice for my requirements. Finally, I trust NiceJob enough to recommend it to others regularly; on a recommendation scale, I would rate it a perfect 10. **What do you dislike about NiceJob?** Theres nothing I don't like. **What problems is NiceJob solving and how is that benefiting you?** NiceJob automates client review acquisition, saving me the hassle of follow-ups and significantly improving my Google reviews from three to nearly thirty, which enhances business credibility. ### 7. Great for Collecting Reviews, But Falls Short in Other Key Areas **Rating:** 2.5/5.0 stars **Reviewed by:** Steve G. | Director of Web Strategy and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about NiceJob?** We started using NiceJob primarily as a review platform, and in that respect it does what it promises: it helps drive reviews, which was our main reason for purchasing. For that purpose, it’s been solid. Our team has also found value in their support team: very quick responses and very detailed, when needed. **What do you dislike about NiceJob?** That said, there are a number of downsides we’ve experienced: Landing Page SEO: The company site/landing page NiceJob creates for you doesn’t rank well. Even when searching something as direct as “our company reviews,” it often shows up on page 2 or 3 of Google and lower on the SERPs than other review platforms. There are simple SEO improvements they could implement, but they’re not there yet. Referrals: One of the big selling points for us was the referral system, but it hasn’t generated results. Editing the automated conversations are limited. Multi-location Challenges: If you’re running multiple locations, the platform gets clunky. Switching between locations isn’t smooth, and the “Stories” widget becomes unusable when tied to Facebook reviews. The same review gets duplicated across every location. There’s also no flexibility to choose how many reviews to display; you’re stuck with 15, which is overwhelming on mobile. Lack of Export Options: You can’t export your reviews, which limits usability. On-the-Ground Review Collection: Transitioning from an installer in the field to a customer leaving a review is awkward. The only suggested workaround is having every installer create their own NiceJob profile/app account and get trained, which isn’t practical at scale. Overall, NiceJob is a decent solution if you only need a simple way to collect more reviews. But if you’re hoping to use the other features such as SEO benefits, referrals, or multi-location support, you may find it falls short. **What problems is NiceJob solving and how is that benefiting you?** NiceJob is helping automate reviews. After initial setup, the platform works completely on its own. ### 8. Effortless Review Automation via SMS and Email **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed H. | Workforce Development Specialist, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about NiceJob?** how easy it is to automate the review collection process the platform help us request customer reviews through SMS and email without manual follow up **What do you dislike about NiceJob?** limit customization options and pricing may be high for small business also reporting may be have more detailed and integration limitation **What problems is NiceJob solving and how is that benefiting you?** before use it collecting customer reviews was manual and inconsistent process but after use nice job helped us automated reviews and made it easer to gather customer feedback ### 9. Friendly Team, Smooth Onboarding, and Google Reviews Growing Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Luke F. | CEO and Lead Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about NiceJob?** Friendly team and great onboarding experience. Easy to use and immediately starts growing google reviews **What do you dislike about NiceJob?** Nothing so far. Very simple to use and works as it says it does **What problems is NiceJob solving and how is that benefiting you?** Helping us grow our google reviews and get feedback about our services and staff to improve our business and client experience ### 10. Effortless Review Automation That Boosts Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** It does a tremendous job automating review requests from our customers and is hassle-free for our business. I love how easily it integrates with Housecall Pro and automatically invites customers to leave reviews right when their job is finished. **What do you dislike about NiceJob?** I have frequent issues with the NiceJob website widgets firing correctly and often have to submit support tickets to my website host to resolve the problem and reinstall the widget code. I am told by them that it is likely an issue on the NiceJob side as it works fine for awhile and then stops working correctly. **What problems is NiceJob solving and how is that benefiting you?** Collecting quality review for our business without spending a tremendous amount of time contacting customers to leave us a review, and without the awkward moments of our technicians needing to request a review following a service. ## NiceJob Discussions - [Can we get the "Thumbtack Reviews integrated or The Thumbtack app integrated as well](https://www.g2.com/discussions/can-we-get-the-thumbtack-reviews-integrated-or-the-thumbtack-app-integrated-as-well) - 1 comment, 1 upvote - [One of the best allocation of advertising funds, and it is well worth the money](https://www.g2.com/discussions/35285-one-of-the-best-allocation-of-advertising-funds-and-it-is-well-worth-the-money) - 1 comment, 1 upvote - [How do I become a reseller for NiceJob?](https://www.g2.com/discussions/resellers) - 2 comments, 1 upvote - [How does NiceJob compare to other platforms?](https://www.g2.com/discussions/competitors-af701756-7201-46a8-841a-b8bd4c02cb80) - 1 comment, 1 upvote - [How do I contact NiceJob?](https://www.g2.com/discussions/contact-edec52ca-88c2-443e-a305-a294323e106a) - 1 comment, 1 upvote - [View NiceJob pricing details and edition comparison](https://www.g2.com/products/nicejob/reviews/nicejob-review-2622285?section=pricing&secure%5Bexpires_at%5D=2026-07-15+22%3A52%3A42+-0500&secure%5Bsession_id%5D=4cdb493a-43ec-439b-8c5d-dc2c52b4c9d0&secure%5Btoken%5D=77210155487c75addc939a17f5615bdc27e3bae1f91cb6c53f951136c0aa5292&format=llm_user) ## NiceJob Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [HoneyBook](https://www.g2.com/products/honeybook/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - [JobTread](https://www.g2.com/products/jobtread/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## NiceJob Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top NiceJob Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,032 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,024 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews)