![Monse R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monse R.")
MR

Monse R.

Small-Business (50 or fewer emp.)

4/18/2023

"Intake Specialist"

5/5

What do you like best about Ngage?

Ngage is very helpful because whenever we receive a new inquiry. When a potential client contacts us through Ngage, I don't need to call them back to let them know that we don't handle what they're looking for, since Ngage is already programmed to know when to decline a certain potential client. Review collected by and hosted on G2.com.

What do you dislike about Ngage?

The downside of having Ngage would be not exactly knowing if a potential client was notified properly on not being able to handle their case. I'm always curious on whether Ngage is properly declining the appropriate people, without telling it to do so. Review collected by and hosted on G2.com.

What problems is Ngage solving and how is that benefiting you?

Ngage helps us eliminate people that we don't need to speak to, knowing that their situation is something we aren't able to help them out with since it is something outside of our practice area. Knowing this helps us not waste their and our time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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