Their staff has been very responsive to our requests for changes in the script and they have always refunded us when we disagreed with a lead. I also like the "Private Eye" section which provides a little more contact info for the lead. Review collected by and hosted on G2.com.

It can be frustrating to see a site visitor's questions go unanswered in favor of collecting more contact info from them, but this is to be expected from any outside live chat service. Review collected by and hosted on G2.com.