UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Workforce Management"
What do you like best about nFocus?
Allows me to see who is on the phone lines, how long they have been on calls or in other work queues, monitor employees Review collected by and hosted on G2.com.
What do you dislike about nFocus?
not very user friendly, I have only a fundamental knowledge of how to navigate it Review collected by and hosted on G2.com.