G2

MW

Mark W.

Workspace Platforms Manager

Enterprise (> 1000 emp.)

3/6/2025

"Nexthink allows us to make real data-driven decisions about our IT estate"

5/5

What do you like best about Nexthink?

Nexthink is a product that's allowed to make decisions and act on what we know and can prove with data rather than what we think we know. The extensibility of the product to extend the dataset and act in key areas for our environment makes it a key platform in our IT environment providing not just great tools to L1 and L2 teams but allows managers to make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

The only real downside of the product is that many new features become subject to additional licenses. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink has helped in a range of areas from software asset usage (negating the need for a full SAM tool) to device management and replacement planning. It's providing L1 teams with simple checklists for devices prior to escalation and assisting L1 and L2 teams diagnose issues quicker reducing the time to resolution for issues. It's providing good compliance reporting for a range of IT security related areas. Review collected by and hosted on G2.com.