G2

Chez G.

Account Executive, Ticket Sales

Small-Business (50 or fewer emp.)

6/6/2026

"Robust Features with Slight Learning Curve"

4/5

What do you like best about NextGen Healthcare EHR?

I like the robust reporting and all the functionality that NextGen Healthcare EHR offers. The reporting functionality is very robust when we go into the report center for all of our practices. Another part I find valuable is the ability to submit claims, track claims, and auto-post payments. We us the patient ledger and payment history a lot to track balances in NextGen. I also appreciate how they did a great job walking us through the steps, making the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about NextGen Healthcare EHR?

Some of the settings and provider setup/ practice setup are a little bit cumbersome and difficult to understand on the back end. The Admin tab can be a little overwhelming. You need a little more training to know where to start. ERA enrollments have changed over the years, so sometimes those can get a little more confusing. They use Waystar and once you get the training then it goes well. Review collected by and hosted on G2.com.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

We use NextGen Healthcare EHR for billing services. It provides robust reporting and functionality to submit, track claims, and auto post payments, keep patient balances, and more for revenue cycle management It allows our practices to collect balances and track claims that are denied or unpaid to then take the appropriate steps with insurances and patients to get payment. Review collected by and hosted on G2.com.