G2

Bhushan M.

DevOps Engineer

Small-Business (50 or fewer emp.)

4/2/2024

"Newstore"

5/5

What do you like best about NewStore?

Omnichannel Capabilities: the newstore platform ensures that your customers can always experience in-store shopping personally and seamless, on a corresponding basis, go shopping online. This enables retailers to better serve their customers with a cohesive and consistent experience regardless of the channel in today's omnichannel retail world.

Mobile-first economy: The solution is created mobile-first which enables the store staff to use the platform in real-time on the floor using a mobile device, for managing and processing everything from inventory, customer service, sales, and even store operations. This improves overall store-operator efficiency and productivity, thereby improving its customer service. Review collected by and hosted on G2.com.

What do you dislike about NewStore?

There is no any dislike about the newstore Review collected by and hosted on G2.com.

What problems is NewStore solving and how is that benefiting you?

Fragmented customer experience journey

Issue: Customers are frequently met with a disjointed service offering stemming from disconnect between online and physical shopping.

NewStore's omnichannel platform guarantees the IDFS the perfect shopping experience across all channels, with 100% product availability, price matching and customer service received all during the same interaction.

Inefficient Store Operations:

Issue: Store employees do not have access to real-time information and tools for providing a suboptimal customer service and managing stocks.

Newstore powers store associates with mobile devices that provide real-time inventory visibility, customer profiles, and order management capabilities that help them be more efficient and assist customers better. Review collected by and hosted on G2.com.