What we value most is the trust we have built with NetWize over the years. They understand our business and our technology environment extremely well, and we know we can rely on them when something important comes up.
They are proactive rather than simply waiting for us to report problems. Their team monitors our systems, keeps us current with cybersecurity and frequently identifies and resolves issues before they have an opportunity to impact our business.
They are professional, knowledgeable and responsive, but what stands out most is that they genuinely feel like an extension of our organization rather than simply an outside IT vendor. Review collected by and hosted on G2.com.
After working with NetWize for more than 14 years, there really isn't a significant downside that comes to mind. No IT environment is without challenges, but whenever we have encountered one, NetWize has been responsive, transparent and worked with us to resolve it. Review collected by and hosted on G2.com.