G2

NL

Nikita L.

Process Development Engineer

Mid-Market (51-1000 emp.)

10/30/2017

"NetSuite Experience"

4/5

What do you like best about NetSuite?

Makes ordering items simple and streamlined. Previously, we were using only email and it was very confusing and unorganized. NetSuite makes it a lot easier to see all your orders as well as their status. Review collected by and hosted on G2.com.

What do you dislike about NetSuite?

Many required fields seem to be unnecessary, and there are some UI preferences that I would have changed. Another addition that would be incredibly useful would be providing shipping or tracking information, so I would know if a package was lost during the process or if it was simply not ordered in the first place. Review collected by and hosted on G2.com.

Recommendations to others considering NetSuite:

Make sure the training process is consistent, so everybody knows how it should be used. Review collected by and hosted on G2.com.

What problems is NetSuite solving and how is that benefiting you?

Puts all orders in one place, instead of being easy to lose through email. This makes the ordering process much faster, and I don't have to worry about hearing back from our buyers-- I can easily check on NetSuite what step of the process my order is at. Review collected by and hosted on G2.com.