G2

BG

Brian G.

Director of Customer Care

Mid-Market (51-1000 emp.)

6/16/2022

"An amazing service!"

5/5

What do you like best about Netomi?

The team at Netomi set the tone for what to expect in their products. Working with them has been a pleasure every step of the way and thus far the software has kept up with everything we've thrown at them. Review collected by and hosted on G2.com.

What do you dislike about Netomi?

Our team at Netomi has changed a bit over time and I think perhaps a bit more communication around those changes would be beneficial. Review collected by and hosted on G2.com.

Recommendations to others considering Netomi:

Think big! Review collected by and hosted on G2.com.

What problems is Netomi solving and how is that benefiting you?

We're saving time and money as a result of Netomi. The chat too is by far the biggest help and our ability to solve complex matters with the bot allows us to continuously add to its capabilities. Review collected by and hosted on G2.com.