G2

Ira S.

Consultant

Mid-Market (51-1000 emp.)

7/9/2025

"Very good technology, even better culture"

5/5

What do you like best about Neostella?

What I like the most about Neodeluxe is the Neostella organization that stands behind it. Everybody from the frontline technical support team through account management, and even up to the CEO are focused on serving client needs with urgency and integrity. Review collected by and hosted on G2.com.

What do you dislike about Neostella?

This is not a complaint, just an observation. Many of the tools available in the suite are technical in nature and might require extra handholding from the automations team at Neostella. This is nobody's fault. These are powerful tools that require basic understanding of data and business process.

Having said that, please refer back to what I like best about Neodeluxe. The automation, onboarding, and customer support teams are phenomenal. Review collected by and hosted on G2.com.

What problems is Neostella solving and how is that benefiting you?

We chose to enter into an enterprise agreement with Neostella and utilize Neodeluxe in a variety of areas that include data quality stewardship, mass updates, and client portal interactions. Our initial focus has been in the mass update area and the tools have allowed us to solve some significant data quality issues both ongoing and post-conversion since our go live in our current Filevine environment. We have also been able to implement a number of creative solutions around user experience through backend automations that overcome some inherent limitations within the Filevine platform. Review collected by and hosted on G2.com.