I like how Navvia provides a step by step guide to building your processes for operations and service management. They provide all the ITSM processes with detailed and easy to use templates to serve as a roadmap for completing a wonderfully designed process document. I also loved the survey capabilities Navvia provides. Navvia also provides the best customer service of any company I've worked with. I give them an A++ on the friendliness and knowledge of the product their reps provide. Review collected by and hosted on G2.com.
One challenge my company faced with this product was the inability to download and share the process document with ease as well as creating the various workspaces and assigning access. Review collected by and hosted on G2.com.
Thank you for your thoughtful review! We’re glad to hear that Navvia’s guidance, templates, and customer service have been helpful to you.
Regarding the challenges you mentioned with downloading process documents and managing workspaces, we’d love to understand more about the specific issues you faced. Please feel free to reach out so we can assist and improve your experience.
Thanks again for choosing Navvia - we look forward to supporting your continued success!