I like NAVEX One because it’s easy to use and straightforward. I can easily assign employee training, and employees can access the reporting system and navigate the policy management solution. My employees and I find the platform easy to navigate, and they get used to it quickly, which makes training new employees easier and helps them start working in it fast. Customer service is very good, and problems are usually taken care of quickly. Setup was very easy, took about two weeks, and support was very good. Review collected by and hosted on G2.com.

I think NAVEX One feels very legacy and old-fashioned, and the software itself needs improvement. There isn’t really AI in the tool that actually solves a problem; it would be great if the AI could do more than just provide recommendations. Review collected by and hosted on G2.com.