Jasmine J.
JJ
Sr. Product Marketing Manager
Mid-Market (51-1000 emp.)
"Easy to Use with a Wonderfully Responsive Customer Success Team"
4.5/5
What do you like best about Navattic?

Navattic is very easy to use, and the customer success and support team is wonderful to work with—always responsive and genuinely helpful. I also love that it gives us a great way to bring our product launches to life and make them feel more engaging. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Analytics & Insights

The analytics dashboard could use some work in terms of readability and interpretability – it's not always easy to extract meaningful insights from the engagement data at a glance. It would be neat if Navattic introduced AI-powered recommendations that surface actionable suggestions for improving demos based on how viewers are actually engaging with them.

HubSpot Integration & Embed Performance

The Navattic tour full-page embed experience on our HubSpot landing page is very slow to load. The tour takes several seconds to load, which can negatively impact visitor engagement and first impressions. Smoother, faster-loading embeds, especially on widely used platforms like HubSpot, would go a long way toward making our tours feel more polished. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic

Thanks so much, and it's great to hear the CS team has been responsive and helpful for you.

For the HubSpot embed load time, turning on the Lazy load overlay setting in your website embed options can speed things up noticeably.

On the analytics side, Copilot Review can analyze a demo's structure and engagement to surface a score and suggestions, it's not quite the same as dashboard-level recommendations but worth checking out in the meantime: https://docs.navattic.com/copilot/review#review

Thank you for taking the time to leave a review,

Meredith from Navattic

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