For one, it is free for our small business to use. Second, it is easy to navigate and is user friendly. Review collected by and hosted on G2.com.
I can't say that there is anything that I have found that I dislike about Navan. It took me some time to get used to the booking process, but after using it for a week or two, I can now navigate bookings with ease. I think the only thing I have found bothersome is when I am browsing hotels. Whenever you click on a hotel, it always opens it in a new tab/window, so I will sometimes end up with multiple tabs open while browsing. Other than that, I have no complaints. Review collected by and hosted on G2.com.