G2

Manvitha K.

Senior business Solutions Partner, Finance Systems

Enterprise (> 1000 emp.)

7/8/2026

"Versatile Expense & Travel Management with a User-Friendly UI and Strong Integrations"

4.5/5

What do you like best about Navan (Formerly TripActions)?

Navan works best for expense management because it includes policy management and auto-approval workflows. The policy setup is very versatile, with multiple configuration options and different approval mechanisms.

Navan Travel is also strong, with plenty of booking options and rule-based approval controls. Hotel bookings are especially easy in Navan, since you can book based on the location where the event is being held.

Navan also stands out for its card program: employees can be issued a Navan card to use during trips.

Navan UI is very user friendly and its OCR mechanism helps with creating expense claims automatically.

Navan team is friendly for onboarding and post Go Live support.

Navan has integration with Okta, Slack and Sage Intacct which we use extensively, Review collected by and hosted on G2.com.

What do you dislike about Navan (Formerly TripActions)?

The Navan application needs further development to better suit India-specific requirements, such as broader coverage of travel destinations within India, card programs that support INR, and an automated expense reimbursement process so employees in India can be paid back automatically. Review collected by and hosted on G2.com.

What problems is Navan (Formerly TripActions) solving and how is that benefiting you?

Our expense management has become much easier. Previously, we were using Excel forms, and the process was very manual: every expense had to be reviewed one by one, and we often had to reach out to employees for additional information.

With Navan, employees can update expenses via mobile. They just have to upload the receipt, and the rest of the information is automatically retrieved. If any information is missing, there are no more manual follow-ups required, because Navan can redirect the expense back to the employee and let them know what additional details are needed.

Automatic approvals for expenses within policy limits have also significantly reduced our expense admins’ workload. Navan can reimburse employees automatically, which removes the need for Payroll team involvement. Only India claims still have to be processed manually. Review collected by and hosted on G2.com.