# Name.com Reviews **Vendor:** Identity Digital **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 2.8/5.0 **Total Reviews:** 28 ## About Name.com Name.com is a domain registrar and web services company that is driven to help Very, Very Small Businesses and Solopreneurs find a short, simple, on-brand web address and build a thriving online business. We were founded in 2003, and have built a reputation for a clean and minimal experience, partnerships with best-in-class website and email platforms, and helpful customer support. ## Name.com Pros & Cons **What users like:** - Users find the **easy setup** of Name.com straightforward, making it accessible for everyone to manage domains easily. (3 reviews) - Users highlight the **affordable pricing** of Name.com, appreciating its value and cost-effectiveness for domain management. (2 reviews) - Users appreciate the **affordable pricing** of Name.com, finding it cost-friendly and easy to manage their domains. (2 reviews) - Users appreciate the **ease of use** of Name.com, finding the dashboard simple and intuitive for everyone. (2 reviews) - Users appreciate the **excellent cost-effectiveness** of Name.com, noting affordable pricing and supportive domain management. (1 reviews) - Customer Support (1 reviews) - Domain Management (1 reviews) - Helpful (1 reviews) - Setup Ease (1 reviews) **What users dislike:** - Users find the **renewal costs confusing** , with price changes and no discounts for existing services upon renewal. (3 reviews) - Users warn of **excessive charges** and a frustrating billing system that complicates service renewals and expansions. (2 reviews) - Users criticize the **high renewal costs** that make it expensive to maintain services and add new accounts. (2 reviews) - Users warn of **overcharging practices** , including high fees for additional services and lack of applicable discounts at renewal. (2 reviews) - Users face **poor customer support** with slow response times and insufficient help beyond FAQ content. (2 reviews) - Price Increase (2 reviews) - Aggressive Upselling (1 reviews) - Domain Issues (1 reviews) - Hosting Limitations (1 reviews) - Lack of Discounts (1 reviews) ## Name.com Reviews ### 1. they are among big names out there and they stand out **Rating:** 4.5/5.0 stars **Reviewed by:** 𝕴𝖘𝖒𝖆𝖎𝖑 . | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Name.com?** Their dashboard is comprehensive and easy to navigate. you don't have to be an expert to know what to do the platform is as easy as ABC. Their price is somehow good compared to some. Customer support is helpfull **What do you dislike about Name.com?** When it comes to renewal, the price slightly changes, which some people may find a bit strange. **What problems is Name.com solving and how is that benefiting you?** online digital names, online presence. domain registration.helps people who are not tech wizards register a domain name. ### 2. Do not use Name.com for hosting or any internet related services **Rating:** 0.0/5.0 stars **Reviewed by:** Ian S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Name.com?** Supposed all in one hosting and digital business account services **What do you dislike about Name.com?** Buyer Beware!!!!: This outfit is a racket. 1. Help desk tickets take about 6 hours average to respond. 2. When help desk does respond, there is little to no help that is given beyond what already exists in the FAQs. 3. Discounts/Coupons can't be applied to pre-existing serives upon renewal so if you want a discount, you have to cancel existing services and then rebuy. 4. Adding any additional accounts to Google Workspace costs the same as when originally setting up your first accounts so for my first two accounts I was charged $72.00 for my third account I was charged $70.00 and so on. 5. The only way I was able to obtain a refund was to threathen to refer them to the Federal Consumer Protection Bureau. So, what they do is the try to lock you in by saying that it's one stop shopping but once you're locked in, they slam charge you with any services you try to add. So, if you want to scale or grow your business, DO NOT use this private equity owned highway robbery outfit!!!! **What problems is Name.com solving and how is that benefiting you?** none. ### 3. Best domain partner **Rating:** 5.0/5.0 stars **Reviewed by:** Anum R. | Customer Desk, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Name.com?** very simple to use & easy to setup they don't push you to upsell their pricing is excellent, also if very support and cost-friendly when you need to re-acquire a domain support you to transfer domain to & from the service **What do you dislike about Name.com?** customer service is slow, but in last 10 years of usage, rarely needed to contact them. Also if you by chance put auto-renewals on, they would charge for renewals a few days earlier. **What problems is Name.com solving and how is that benefiting you?** When you carry a small number of domain, nothing comes close to the simplicity of service Name.com provides for both managing your domains and for transferring or seting them up. Their additional services, let you build your whole online business from domain to hosting, security & mails. No need to use any third-party service as name.com has it all ### 4. Best Domain registrar, simple, efficient & affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Munawar K. | Digital Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2023 **What do you like best about Name.com?** They are straight forward when it comes to domain registrations & related solutions. The best thing about them is they don't push you to buy products, unlike others. **What do you dislike about Name.com?** Quite honestly I have been with them for over 10 years and there nothing that I would complaint about. Some of their cross sell products are sometimes not very compatible. **What problems is Name.com solving and how is that benefiting you?** Name.com has been our domain partner for over 10 years. They have made the whole process so easy and effecient for us. They continue to inform you in advance foryour expiries and keep you updated wiht latest discount codes to save money ### 5. Competive domain Pricing for both new registrations and transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Internet Marketer, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Name.com?** Pricing. Though they offer multiple domain extensions, I find them particularly useful for top level domains or the big three...com. net and org.There transfer process is very simple and often offers the best value when looking for a new registrar. **What do you dislike about Name.com?** The renewal rates for the more obscure domain extensions could be cheaper though I find this to be the case with most registrars. Perhaps this could be an area where they buck the trend. **What problems is Name.com solving and how is that benefiting you?** Top domain providers like Name help keep the marketplace competitive. The crisp design of their interface is a big plus, avoiding the cluttered look that other providers often use. ### 6. it is terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Name.com?** UI Based; that's it. I don't like the high prices vs. what you're getting. **What do you dislike about Name.com?** I've been using name.com for services and had a Yearly Business Hosting plan for the past half decade. Everything was fine until one day I needed to write a script that uses PHPMailer to send emails via SMTP. I wrote a script that worked on my localhost environment and had it run perfectly. Then, when testing on my name.com hosting, the connection was refused every time. I contacted name.com support to be disregarded for the first two weeks. Afterwards they closed my support thread, then merged the support thread with another customer's support thread. This other customer had a completely different issue than mine and exposed his personal details (name, domain, phone number, etc.) while merged with my support request. This merge also exposed urls and files on my server that were password protected to this other customer. Then after another week of requesting help in this same thread, they finally got back to me with port 465 for SMTP isn't blocked it's not an issue on our (name.com) end. I didn't believe this, so to test the theory, I made a digitalocean account and setup the same phpmailer script. The script worked without any issues on digitalocean. So basically, name.com support lied to me and exposed my information to another customer (and vice versa), after being a customer with them for over a half decade. Save yourself the headache and go with a better service provider. DigitalOcean works much better. **Recommendations to others considering Name.com:** Sign up for a digitaloceans account instead. **What problems is Name.com solving and how is that benefiting you?** They haven't solved any of my problems. They just tell me it's not their fault when it clearly is. ### 7. easy to use beginner friendly domain registrar **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Name.com?** Name.com was offering one free domain of your choice in GitHub education pack, so i availed that offer to get a free domain, and it was easy to set up. **What do you dislike about Name.com?** DNS and domain managing tools and features are pretty basic and limited, and web hosting lacks advanced features such as proxy, DDOS protection etc. **What problems is Name.com solving and how is that benefiting you?** Domain management, domain buying and parking. name.com provides domains at a dirt low price, especially not so common like .me, .codes etc. ### 8. !!Be carefull with Name.com!! **Rating:** 0.0/5.0 stars **Reviewed by:** Konstantin B. | Senior UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2022 **What do you like best about Name.com?** Lol ...please read the next section before registering anything with Name.com ! **What do you dislike about Name.com?** Be careful!! It appears Name.com uses analytics to spot cool new domain requests and will then "front-run" you and take your idea, in order to put it back on the market for sale for over 2,000$ :-DD Great business model, applause to the founders!!!! Why am I saying it?: Few days ago, I searched on Name.com the availability of a small niche domain called "www.better.design". Not only was it available, but the analytic of Name.com indicated basically that it's a great choice (because the name is simple, short and to the point). So I bought everything with my MasterCard and was happy as a professional designer. But what followed next was weird - and appears to be a scam: Instead of sending me a confirmation of the registration - www.Name.com has delayed the whole registration, because: 1. I was asked one day later by a manual email (by a guy from India) to upload my german passport ID manually via email to the customer support, supposedly for validation (which I did, although I found it weird) 2. I got a second manual email from the support, saying "they validated everything successfully, but now they supposedly cannot charge by international MasterCard, because the german card does not work supposedly - although it works and I have more than enough balance it :-D And now the funny part: I double-checked everything with my german bank - everything works as always - but when I return to www.Name.com, then my domain is now for sale on Name.com for 2,500$ !!! LOL Of course, they can say this is a coincidence, but the "better.design" is a small niche domain, so not everyone searches for it and once again sending me manual emails from support in India, claiming supposedly my card would not work or I need to manually send my ID card (which was not part of registration process) ... just to put the domain 2 days later for sale for 2,500$ ? I believe, the founders of Name.com ... have an analytics system running in the background, that identifies opportunities and they earn their big money, not by selling you cheap domains, but by using these analytics for "Front-Running". Congratulations to you, founders of Name.com!! haha Well, in my case, I learn that I should have stayed with my german legit domain provider that is regulated, than trying Name.com . Maybe it is all just a big coincidence that happened to me, but be cautious with this provider!! Cheers, Konstantin **Recommendations to others considering Name.com:** Please read the section I wrote about Name.com **What problems is Name.com solving and how is that benefiting you?** lol - please read the section above ### 9. They don't answer the phone anymore! Automated responses **Rating:** 1.0/5.0 stars **Reviewed by:** Kenya S. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Name.com?** Affordable domain names and easy basic website setup for beginners **What do you dislike about Name.com?** Customer service has become comlkete garbage. About a year ago I remember being able to call in and reach someone instantly. Nowadays there is an repeating automated message referring callers back to the website. The online chat(bot) is also not helpful. It only directs the customer to FAQ type troubleshooting. Getting human help is it's very difficult the last couple of months. What happened to the old name.com that I signed up to? I'm currently dealing with the inability to log into one of my business related emails through the name.com Webmail dashboard. It stopped functioning with my Outlook several months ago. I have other accounts tied to this business email and even though I changed the password "successfully" on name.com, I still can't log into their webmail. So basically all my emails are being held hostage. I don't know if they are trying to recover from the pandemic, they have downsized, they have laid people off, or what's going on. It seems like one person is fielding all the support ticket emails. Maybe that's why it's taking them so long to respond.? I have been a customer for several years now so after renewing at least 20 domains, a couple of email accounts, and a few basic website hosting I know they have gotten their money's worth out of me. So why can't I at least get decent customer support in return?! **What problems is Name.com solving and how is that benefiting you?** None at the moment. To the contrary they are causing me problems by not having the phone lines opened and available. ### 10. Tricky business you should avoid **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Name.com?** Nothing. Don't appreciate their tricky business model. **What do you dislike about Name.com?** Tricky business model--I searched to register a specific domain name. They auto popped up something so similar without stating my desired domain name was not available and tripped you to sign up something that was not what I was looking for. And they didn't provide a process for you to double check the domain name before completing the transaction. I had to turn to my credit card to dispute it. That's terrible. **What problems is Name.com solving and how is that benefiting you?** I reached out to their support and they refused to refund me. No benefits. ## Name.com Discussions - [How do I get a name com email?](https://www.g2.com/discussions/name-com-email-how-do-i-get-a-name-com-email) - [How do I get a name com email?](https://www.g2.com/discussions/how-do-i-get-a-name-com-email) - [What is a name com email?](https://www.g2.com/discussions/name-com-email-what-is-a-name-com-email) - [What is a name com email?](https://www.g2.com/discussions/what-is-a-name-com-email) - [Has anyone experienced this use case too with Name.com?](https://www.g2.com/discussions/has-anyone-experienced-this-use-case-too-with-name-com) - 1 upvote - [View Name.com pricing details and edition comparison](https://www.g2.com/products/name-com/reviews/name-com-review-338802?section=pricing&secure%5Bexpires_at%5D=2026-05-05+06%3A23%3A34+-0500&secure%5Bsession_id%5D=9070286f-cb6d-4b45-a91f-604b574190cf&secure%5Btoken%5D=ab7033dcdd3c3fb0b4b6ddf348f17512148eae49542cb566865391ab6c012ee8&format=llm_user) ## Name.com Features **Administration** - Notifications - Warranty - Server License - Free Reissues **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Functionality** - Multi-Domain Support - Browser Support - Site Seal - AI Features **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Security** - Domain Validated SSL - Issuance Speed - Encryption Strength - Extended Validation SSL - Organization Validated SSL **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Support** - Customer Support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top Name.com Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (776 reviews) - [HostGator](https://www.g2.com/products/hostgator/reviews) - 3.6/5.0 (252 reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) - 3.4/5.0 (277 reviews)