I like several things about Take Control. I like the ability to reboot without the screen sharing fully rendering. I like the admin command prompt that I can access (this might be "best"). I like the ability to easily transfer files. Review collected by and hosted on G2.com.

My biggest problem was it going offline randomly. It would be working on a computer and then stop working. Sometimes it would come back on in a few minutes or hours. Sometimes it would require rebooting or running a repair script. This was a constant headache until first quarter of 2025 when an update resolved most of these issues (I cannot recall it happening since then). Currently I am not experiencing any major problems. Review collected by and hosted on G2.com.