--- title: MyQ Reviews meta_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how MyQ works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 124 scale: '5' date_modified: '2026-07-20' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MyQ Reviews **Vendor:** MyQ **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 124 ## About MyQ MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. ## MyQ Pros & Cons **What users like:** - Users appreciate the **simplicity of use** in MyQ, enjoying easy access and integration features. (40 reviews) - Users appreciate the **flexibility and user-friendly interface** of MyQ, enhancing their overall printing experience. (19 reviews) - Users appreciate the **easy setup** of MyQ, making installation and configuration straightforward and user-friendly. (17 reviews) - Users praise the **user-friendly interface** of MyQ, appreciating its ease of use and intuitive design. (16 reviews) - Users appreciate the **efficient management capabilities** of MyQ, simplifying printer oversight and enhancing workflow integration. (12 reviews) - Users commend the **excellent customer support** from MyQ, enhancing their overall experience with the product. (11 reviews) - Easy Integrations (11 reviews) - Security (11 reviews) - Setup Ease (10 reviews) - Integrations (8 reviews) **What users dislike:** - Users are frustrated by the **missing features** like Linux support and encryption for scanned documents in MyQ. (5 reviews) - Users report **printing issues** with MyQ, including delays for single prints and challenges with imported groups. (5 reviews) - Users face **compatibility issues** with MyQ, especially with Konica Minolta and device restrictions. (4 reviews) - Users feel limited by the **lack of customization options** in MyQ, especially for server installations and layouts. (4 reviews) - Users note the **limited reporting capabilities** of MyQ, suggesting improvements for better functionality and versatility. (4 reviews) - Poor Reporting (4 reviews) - Technical Glitches (4 reviews) - Users face **driver compatibility issues** with MyQ, particularly with Oki and Konica Minolta printers in mixed environments. (3 reviews) - Update Issues (3 reviews) - Installation Issues (2 reviews) ## MyQ Reviews ### 1. Very useful print redundancy: continuity without reconfiguring queues **Rating:** 4.0/5.0 stars **Reviewed by:** Fredpa M. | Ingeniero de soporte, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about MyQ?** Redundancy at the printing service level is very useful: if a multifunctional device fails, the user can use any other device embedded with MyQ, without needing to add another printer or create a new print queue. **What do you dislike about MyQ?** One aspect that could be improved is allowing the modification of notification settings. For example, the toner level notification only activates when it reaches 20%; if I wanted to receive it at a different toner percentage, MyQ does not allow me to do so. **What problems is MyQ solving and how is that benefiting you?** MyQ solves print control in an environment where it is necessary to know and control what users print. It also allows me to centralize users in a database, which facilitates the management of users and passwords. Additionally, workflows can be automated, for example, document digitization can be directed to the destination we need. **Official Response from Andre Munhoz Pinto:** > Thank you for taking the time to share your experience with MyQ. It's great to hear that features like print redundancy, centralized user management, and workflow automation are delivering real value in your environment. We also appreciate your suggestion regarding configurable toner notification thresholds. Feedback like this helps us continue improving the product. Thanks again for your support and for being part of the MyQ community! ### 2. MyQ: complete print control and practical management after the initial curve **Rating:** 4.5/5.0 stars **Reviewed by:** Cristian Andres G. | Ingeniero de Soporte Nacional, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about MyQ?** MyQ has different printing methods, covering the full range of possibilities and providing an adequate system for print control and management. It is a software that, although it may be a bit complex to manage at first, after gaining some experience, becomes a very practical and easy-to-manage tool. **What do you dislike about MyQ?** I would think that what I like least about MyQ is the complexity of port management it requires. There are often difficulties in implementing solutions, as many times antivirus and/or firewalls block ports necessary for the proper functioning of MyQ, mainly for the installation/activation of embedded systems. **What problems is MyQ solving and how is that benefiting you?** The main drawback it addresses is that of massive deployments, as it has tools that facilitate the implementation of solutions. ### 3. Greater security and control of prints with MyQ **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan dario N. | ingeniero de soporte, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about MyQ?** The main advantages of using MyQ are increased security, Follow-Me Printing, better control of prints, cost reduction, centralized management, scan automation, management of multiple locations, and high document availability. **What do you dislike about MyQ?** installation and configuration can become complex since it's not just about installing the program and starting to print. Usually, several steps need to be configured, which can become complex in a complex infrastructure. **What problems is MyQ solving and how is that benefiting you?** MyQ primarily solves problems related to lack of control, security, and management of printing. The benefit is that there is no paper waste in the printing machines. ### 4. Reliable Print Management Backbone for Enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Nabil S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about MyQ?** I really appreciate how stable MyQ is. Once it's deployed and tuned, it just runs smoothly, handling heavy loads gracefully without causing us to get frantic calls at midnight. The admin console is another aspect I like a lot; it keeps everything—from queues to users and policies—in one place, making it easy to manage and generate genuinely useful reports for finance teams. The card-tap release feature for end-users feels seamless and reduces friction, while the mobile release option is a nice fallback in case someone forgets their card. Pull printing from any device on the network is another feature that removes daily annoyances. I also like that MyQ supports mixed fleets, handling different MFP brands without any issues. The rules engine is flexible enough to set policies without scripting, which significantly reduces paper and toner usage. User provisioning through Active Directory works flawlessly, and the job roaming experience is incredibly smooth. I also appreciate the strong alerts and proactive monitoring, keeping us informed about toner levels and device status before clients notice. Finally, the mobile and BYOD printing options are robust, allowing users to print from personal devices securely. **What do you dislike about MyQ?** Nothing major, but a few honest gripes: The admin dashboard interface feels dated compared to the modern SaaS tools we use day to day. Functionally it does everything you need, but the look and feel is showing its age - some of the navigation could be cleaner, and a lot of common tasks take more clicks than they should. A UI refresh would go a long way. Initial setup and configuration for large multi-branch deployments is also genuinely time-consuming and requires real technical expertise. If you're rolling it out across dozens of locations with different network setups, AD structures, and device mixes, it's not something a generalist can knock out in an afternoon. Once it's in place it's stable, but the on-ramp is steep, and better setup wizards or templated deployment profiles would help a lot. Reporting customization is the third one. The built-in reports cover the common cases well, but every now and then a client asks for a very specific format - say a particular cost center breakdown or a custom field grouping for compliance - and we end up exporting to Excel and reshaping it manually, or building workarounds. More flexibility in the report builder, including custom templates and scheduling, would save us a lot of back-and-forth. **What problems is MyQ solving and how is that benefiting you?** MyQ solves unauthorized printing and confidentiality leaks with secure print release, addresses waste from uncollected print jobs, provides cost visibility by department, centralizes fleet monitoring, and offers pull printing for convenience across branches. **Official Response from MyQ Solution:** > We're thrilled to hear that MyQ has been a reliable and stable print management solution for your enterprise. It's great to know that the admin console, card-tap release feature, and support for mixed fleets have been valuable to your operations. We appreciate your feedback on the admin dashboard interface, setup process, and reporting customization, and we will certainly take these points into consideration for future improvements. Thank you for sharing your experience with MyQ! ### 5. Flexible for any topology, with a user-friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Juan I. | ingeniero de soporte, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about MyQ?** that adapts to any topology or requirement a client may have, user-friendly interface for administrators and users, implementer of myq, implementer of myq, **What do you dislike about MyQ?** Difficulty identifying connection errors, both in embedded configurations and synchronizations with the DA. It shows error codes, but they are not very clear to inform the clients. **What problems is MyQ solving and how is that benefiting you?** According to the topology the client needs, it can be easily adapted to any environment. ### 6. solid functions, very customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Roger S. | Ingeniero de soporte, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about MyQ?** It has very good features and is user-friendly. **What do you dislike about MyQ?** that uses many ports and specific configurations to enable in security systems and is not specific when showing the failures, it does not say the error is in port number such in the traffic that enters or exits **What problems is MyQ solving and how is that benefiting you?** Allows complete control of the print fleet, and the information is very clear ### 7. Versatile Printing Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan G. | Office Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like MyQ's multi-brand availability, as it allows us to use devices from different vendors in one configuration, which is great for us as a multi-brand provider. The support site is very friendly, making it easy to get help when needed. I appreciate the effective device monitoring, as it enables using one app for everything. Customization is also a strong point, especially for big customers, offering flexibility to meet specific needs. The licensing model is straightforward and simplifies making offers to customers. Additionally, I found the installation to be straightforward. **What do you dislike about MyQ?** Failover and load balancing functionality needs improvement for 24/7 system availability. The download section isn't easy to detect what package to download and could be better categorized. **What problems is MyQ solving and how is that benefiting you?** MyQ provides access control, security, redundancy, and user flexibility. It supports multi-brand devices, offers a user-friendly support site, allows customization for big customers, and features an easy licensing model. Device monitoring is integrated into one app. **Official Response from MyQ Solution:** > Thank you for your positive feedback on MyQ's multi-brand availability, user-friendly support site, and straightforward installation. We understand the importance of failover and load balancing functionality for system availability and are continuously working to improve in this area. Your input on the download section is noted, and we will strive to make it more intuitive for our users. ### 8. Simplified Document Management with MyQ **Rating:** 5.0/5.0 stars **Reviewed by:** Matteo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about MyQ?** I like the smart features of MyQ and the ability to manage all the advanced and technical functionalities required by users. The Multibrand integration is fantastic, as it allows use on all multifunction brands available on the market. I greatly appreciate the advanced user management and reporting that allows keeping every business aspect under control. The support is reliable, the offer is more convenient and clear, and MyQ demonstrates in-depth knowledge. The initial setup was simple after obtaining the certification. **What do you dislike about MyQ?** Currently, I have no negative points to report. **What problems is MyQ solving and how is that benefiting you?** MyQ simplifies the workflow for printing, scanning, and photocopying, improves security and centralized management. I like it for its smart features and multibrand support. It provides advanced user management and effective business reporting. **Official Response from MyQ Solution:** > Thank you for your review! ### 9. Highly Customizable Software for Managing Devices and Users at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Romeo T. | Printer service engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like the fact that it’s software built on top of other software. It gives me the possibility to customize a lot of features for devices and users, which is very important for big clients where there’s a real need for this level of customization. **What do you dislike about MyQ?** At the moment, I like all the functions of myQ. The only feature I wish were available is exploded mode. **What problems is MyQ solving and how is that benefiting you?** It’s easy to set up the devices, and there’s no need to install a large number of printers on the server. It’s also straightforward to create backups and restore them when needed. Managing things like creating user groups is simple as well. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We appreciate your feedback and are continuously working to enhance our features to better serve your needs. ### 10. Intuitive, Convenient Printing Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dragos T. | technical support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** what i like most about MyQ is how easy and convenient it is to use. The interface is intuitive. Easy to use and helps manage printing effciently **What do you dislike about MyQ?** Occasionally, there are minor delays, but overall it works well and does what I need. **What problems is MyQ solving and how is that benefiting you?** MyQ helps solve issues related to print management and document security. It gives better control over printing, and the card readers are easy to configure. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy and convenient to use! Our goal is to provide a user-friendly interface for efficient printing management. ## MyQ Discussions - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote - [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews/myq-review-11563496?section=pricing&secure%5Bexpires_at%5D=2026-07-20+04%3A05%3A29+-0500&secure%5Bsession_id%5D=ccba105c-6fcc-4ce3-b329-133e31a3d596&secure%5Btoken%5D=400622e766730763dfdc890096cc45363216f5577255809d4418eaf8e893f865&format=llm_user) ## MyQ Features **Hardware** - New Printers - Network - Queues - Updates - Employee Computers **Edit** - File Type - Color - Crop - Size **Operating System** - PC Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Image Enhancement **Logistics - Print Fulfillment** - Efficiency **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Logistics** - Print Jobs - Cost - Cut Waste - Compliance **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Customization - Print Fulfillment** - Integration - Flexibility - Templates ## Top MyQ Alternatives - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (530 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (402 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)