I find MyCarrierTMS incredibly user-friendly and straight forward to navigate. It makes it easy to view everything in one place, which helps save time. I love how the system shows all freight options in one view, so I don't have to check each carrier individually. The metrics provided are amazing for evaluating carrier cost and efficiency and addressing any issues. Additionally, the initial setup was super easy, and Julie, our account manager, has been very helpful and proactive whenever there are updates to the website. Review collected by and hosted on G2.com.
Full truck loads are a bit slow. We don't get answers until later and some carriers just don't reply at all. Review collected by and hosted on G2.com.
Hi Valentina, thank you for your thoughtful review! We're glad to hear that MyCarrier has helped simplify your shipping operations by bringing freight options, carrier performance metrics, and invoice visibility into one easy-to-use platform. It's also wonderful to hear that Julie, your customer success advisor, has been a valuable resource for your team. We appreciate your feedback regarding full truckload response times and carrier participation, and we'll continue looking for ways to improve the experience.